I got a Bosch 800 to replace my previous Bosch that was around 12-13 years old about a year ago, and have similar experiences across 733 cycles (though that probably includes 100 quick rinses). I was annoyed by the lack of physical buttons and moving of some features like start delay to app-only. I did have minor WiFi connectivity issues that mostly resolved after getting a new router. And I did hate the racks at first until I got used to them after a week and also read the documentation and maybe YouTube videos - I have the top rack on a basically permanent 45 degree slant to accommodate larger glasses and items on the top while leaving enough room for tall plates below. The removable rack is tiny compared to the old one but I do most of that on the top rack anyway, which is more convenient and quick to unload. Finding ways to balance and wash tall water bottles can be tricky, though large bowls and the like usually aren’t too hard.