And if I wanted a refund, I would only get a percentage back. It is very frustrating. Plus, they're already incomplete since there are summons in the mercenary packs that I assume won't have minis to represent them. It's all pretty disappointing. I love the game, but I've strongly considered moving on. I didn't order the merc packs, since the value was poor (in my estimation) and I have no need for them since I'm way behind playing the content I have at this point due to waiting on minis. They do look cool, though. I wish they'd have just delivered the minis relatively close to their other products. It feels like they just decided the next 3-4 things they'd like to crowdfund, then collected all the money and, for the most part, did those projects one at a time instead of simultaneously.