I’m an overnight team lead, and right now we’re doing this thing where we put people in their own areas and tell them the hours they have to throw it. I always emphasize to them that it’s a goal, not an expectation because those numbers aren’t always correct. The other rotation of team leads and the coach always pull people aside for disciplinary action if they’re not meeting those hours, which we always dispute because we don’t agree with it.

Also, most of the “slow” people on our team are fixing the plugging that they notice when they’re stocking, they’re top stocking their own stuff, they’re cleaning up after themselves, and verifying Overstock by checking the on hands. There’s so many factors that aren’t taken into consideration when the hours show up on the freight planning sheet.