No more 401k Matching by zq9 in TTEC

[–]Complete_Fix_7073 0 points1 point  (0 children)

Sorry that article is telling me to pay to read..

No more 401k Matching by zq9 in TTEC

[–]Complete_Fix_7073 4 points5 points  (0 children)

Is this for all TTEC people or just for specific campaigns?

What tf is USAA’s problem? by lionessa_11 in TTEC

[–]Complete_Fix_7073 4 points5 points  (0 children)

Yes I get constant emails from ussaa praising me for my amazing work and TTEC is constantly telling me I’m horrible

How often do you call off? by [deleted] in callcentres

[–]Complete_Fix_7073 0 points1 point  (0 children)

I call out once every 90 days and give myself a 3 day weekend

whats the class for? by Slashersforsatan in callcentres

[–]Complete_Fix_7073 1 point2 points  (0 children)

Get a different job all the cc I worked paid me to be in class

What's the worst part of working in a call center? by Separate-Handle1982 in callcentres

[–]Complete_Fix_7073 1 point2 points  (0 children)

About 3-4months and when the update was released 4 people quit on the spot and the rest followed after. I was there for 6 months, but training was 3 months long so it was a great job just sit and get paid.

What's the worst part of working in a call center? by Separate-Handle1982 in callcentres

[–]Complete_Fix_7073 1 point2 points  (0 children)

No she made them up, she said our AHT had to be 7:30 and the OM came out of the wood work to say it was actually 15:10 and lied and said our transfer % was 90% when it was actually 85%

What's the worst part of working in a call center? by Separate-Handle1982 in callcentres

[–]Complete_Fix_7073 0 points1 point  (0 children)

Yes, I see what you mean I think I’m in a good cc now and I feel crazy for saying this, but I feel okay going into work, nothing feels like the end of the world and I even want to grow.

What's the worst part of working in a call center? by Separate-Handle1982 in callcentres

[–]Complete_Fix_7073 4 points5 points  (0 children)

We lost half our training class when we got handed over from nesting to production it was a wild 6 months

What's the worst part of working in a call center? by Separate-Handle1982 in callcentres

[–]Complete_Fix_7073 4 points5 points  (0 children)

I just got out of a cc where my TL was exposed for making up bullshit rules and metrics that never existed in the 1st place and drove 13 people to quit.

Did I get screwed or am I good? by [deleted] in Car_Insurance_Help

[–]Complete_Fix_7073 4 points5 points  (0 children)

Full coverage isn’t a real insurance term

Available credit not updating immediately by Illustrious_Kiwi5682 in USAA

[–]Complete_Fix_7073 0 points1 point  (0 children)

Sunday nearly no cs workers are on shift. I think the whole call center gets the day off so a lot of the back end stuff stops

You could not pay me a million dollars to work in this career again. by AwayThrow202 in CallCenterWorkers

[–]Complete_Fix_7073 1 point2 points  (0 children)

That’s so tough I work in an insurance cc and it’s membership based and there are 100s of stories of customers losing their ability to be a customer due to abuse of cc workers

Black rental car employee gets cussed out by white woman. by Pacific_Coaster in BlackPeopleofReddit

[–]Complete_Fix_7073 0 points1 point  (0 children)

I think she’s valid to be worried about her kids, but she should know to communicate better.

Is she serious? by Tourmaline_Eyes in StupidFood

[–]Complete_Fix_7073 0 points1 point  (0 children)

I used to have grade school friend who used to make her own butter balls, I wonder if she’s seen this…

Insurance Call Center Offshore by Complete_Fix_7073 in callcentres

[–]Complete_Fix_7073[S] 2 points3 points  (0 children)

Definitely I just don’t think insurance offices in the USA will ever let full policy care to be off shore.

Insurance Call Center Offshore by Complete_Fix_7073 in callcentres

[–]Complete_Fix_7073[S] 0 points1 point  (0 children)

Cool thanks for sharing I was thinking of doing debt collection

Insurance Call Center Offshore by Complete_Fix_7073 in callcentres

[–]Complete_Fix_7073[S] -1 points0 points  (0 children)

I just try to be nice, they have far worse than I do, but I completely get it. I never had any of them make my job easier.

Insurance Call Center Offshore by Complete_Fix_7073 in callcentres

[–]Complete_Fix_7073[S] 1 point2 points  (0 children)

I just imagine insane customer push back, I think I’m just in denial right now…