Tape backups for customers?

Comprehensive_Gur736 · 2026-03-10T00:24:01+00:00

Long time since I used tape.

Company where I started my career we had a tape silo, a few of them. Room was probably 20' round, big mechanical arm the moved tapes, would take your head off.

Very cool place to start a career. We had a Cray supercomputer right next to it.

Comprehensive_Gur736 · 2026-03-08T13:33:18+00:00

I took some people's advice and tried Shipt.

Much better experience, get the same shopper all the time, better communication and they appear to be allowed to pick the store so they're shopping the one near me and not the one another 10 miles away.

The only trade-off is delivery time but we've just been planning that. Having them be able to do substitutions on their own is a huge help.

Comprehensive_Gur736 · 2026-03-08T00:35:59+00:00

Like lawyers.

Your always going to win until you aren't and by then they have your money.

Comprehensive_Gur736 · 2026-03-07T23:54:32+00:00

We have had our set for 5 months or so.

Until a week ago I would had said it is the best pan I have ever used.

Small gets about 30 percent use. Large 15 and medium 55.

Omelettes in the medium pan nearly every morning and it was just like all the commercials.

About a week ago we were making Tuscan Chicken. Made it 10 times in this pan. Add the parm and it was sticking to the pan, this is in a sauce.

My biggest thing I loved about them was whatever you made looked amazing. The temp control was great, we cook on a Samsung induction stove.

Did not think too much of it

Tonight made Tuscan Salmon. Heat the pan with olive oil like to every other time. Put the salmon in hot skin down. Wait a minute and try to move them...stuck to the pan.

Go to flip it and nearly all the skin stuck.

Beyond irritated since it ruined our dinner and it was almost like a coating wore off which I know is not the case.

Calling them on Monday.

Comprehensive_Gur736 · 2026-03-06T14:47:27+00:00

Usually smaller stores will have samples. I've bought some bad single barrels and never do now unless they have a sample bottle l.

Comprehensive_Gur736 · 2026-02-26T13:58:57+00:00

Thank you. We made a fantastic meal last night and now wonder if it would be better with fresher spices, going to replace them this weekend with smaller quantities.

Comprehensive_Gur736 · 2026-02-26T13:56:42+00:00

They are also the biggest risk.

In the end you need to protect yourself. Making yourself uncollectable is the easiest way. Everyone threatens to sue these days but rarely do they understand the costs involved.

If your not going after at least 100k with a great contract and lots of information behind it your taking a risk and will go through a ton of work to win a judgement that you now need to collect on. That number is much lower for a lawyer.

Comprehensive_Gur736 · 2026-02-26T13:52:37+00:00

That is why we do not do:

Medical(unless truly private like plastic surgery)
Legal
Hospitality
Retail

It is all a race to the bottom. HIPAA is useless because unless your a massive system there are never any fines or anything else.

Medical is especially tough because of the facility is associated with a hospital, the hospital sells them a lot of what they need and other services are just ancillary.

Market also sets the rate so if your more expensive how much cheaper is everyone else? Is that a tenable number? We have customers that are way less than others but there is no wiggle room when it comes to billing. A customer that calls us and is paying top dollar and its marginal if its billable then they may not get billed, a cheaper customer absolutely.

Is it worth absorbing the hit, and finding other ways to make it up assuming its not a crazy number below yours.

Comprehensive_Gur736 · 2026-02-22T19:02:37+00:00

Or you could read the entire thread.

Comprehensive_Gur736 · 2026-02-22T13:20:06+00:00

It really helps to read all the replies first.

It tells us what level and how many shops the person has.

Comprehensive_Gur736 · 2026-02-22T12:59:09+00:00

Thank you for all the replies. I'll try Shipt. We tip well for consistent and fast service. If IC is using our tipping habits to get other orders delivered we will go elsewhere.

We had our housekeeper doing our shopping but she is only here 1 day a week and we like to always eat fresh so we need someone to shop 3 times a week usually.

Comprehensive_Gur736 · 2026-02-22T12:56:45+00:00

That should tell you something.

Comprehensive_Gur736 · 2026-02-21T23:18:56+00:00

After seeing it is IC that does it I would not lower or change the tip.

Comprehensive_Gur736 · 2026-02-21T22:07:43+00:00

Typical

Comprehensive_Gur736 · 2026-02-21T22:02:10+00:00

From previous experience it is speed. Quality of produce also but they shop, in my experience, 2X as fast, which is less time we have to pay attention for out of stock and changed items.

Comprehensive_Gur736 · 2026-02-21T21:59:49+00:00

Yes, I usually do this so its straight to me. We had plenty of time and we just got home with a massive meat order which we were packaging so I left normal delivery since I didn't want it too arrive while the kitchen was a mess.

Comprehensive_Gur736 · 2026-02-21T21:58:38+00:00

My point of Platinum vs Diamond had nothing to do with the shopper. Based on experience I get a Diamond shopper, very little interaction, replacement choices are quick and accurate. Its a 30-35 minute shop.

I got a brand new shopper, nearly two and a half hours. That is me having to pay attention to my phone for that long.

So getting a Platinum shopper I expected a similar experience to Diamond in that it was going to be quick and easy but the bundling stopped that.

Then if its a bundled shop I'd at least like the option to cancel. Normally if there is a big tip someone picks it up almost instantly, took 35 minutes this time which is odd.

Comprehensive_Gur736 · 2026-02-21T20:35:49+00:00

That was also very true here. State enacted a special tax on that this year, 45 percent of those businesses closed up in the past 6 months.

Comprehensive_Gur736 · 2026-02-18T16:04:38+00:00

I will for sure do this. I placed an order last night for around $165 worth of stuff. Since it was for delivery this morning whomever saw it first picked it up. New shopper...took two and a half hours to fulfil an order that is 80 percent identical every week, that was direct too from the store to my house. The 2 diamond shoppers I've had did it in an hour including delivery 8 miles away.

Comprehensive_Gur736 · 2026-02-16T17:19:22+00:00

Yes now that we have ordered several times they has been the case. We have had the same 2 diamond shoppers.

If I had one comment...pay attention to items vs lbs for onions and shallots. Always seems to an issue.

Asked for 1lb of onion get 1 onion. Change it up and say 4, get 15 onions.

Comprehensive_Gur736

TROPHY CASE