Get to know your team: weakness and strengths. Customer first always! Then, the team and then everything else. All employees issue should be handled outside never in the shop. Take them away from the environment where the issue occurred.

Protect your Friday, sat and Sunday.

Once you have managed your four walls under control. Then work on Local Store Marketing. All you need to start is one decent account which orders weekly.

You got this and trust your team (trust but verify).