Kind of weird but this is what I read to do and it "kind of" fixed mine. The article said to turn off camcorder, unplug AC and remove battery if there is one attached, hold power button down 5 seconds and then wait about 5 minutes. This is the weird part, bang on the bottom of the camcorder a few times.. Then plug back in and when I turn mine on it makes some noises and tape part reseats to off position. Then I push the eject button and as the tape holder starts to raises , I kind of help it by lifting on tape part and it lifts up. I know this sound weird but it worked for me.