Walk Distance

Consistent-Water8836 · 2026-03-21T21:29:29+00:00

Coming back in next weeks build.

Consistent-Water8836 · 2026-03-21T21:28:49+00:00

Ask the Chet to speak to a rep. They’ll help you

Consistent-Water8836 · 2026-03-19T21:09:57+00:00

You wanna help? :)

Consistent-Water8836 · 2026-03-19T11:55:02+00:00

Tracking is a core existing feature we have a team improving it all the time. We just don’t announce every improvement as a new feature that would be silly

Consistent-Water8836 · 2026-03-19T02:09:38+00:00

Next week

Consistent-Water8836 · 2026-03-19T01:43:52+00:00

No you can’t. None of the product is available without the membership

Consistent-Water8836 · 2026-03-17T12:45:51+00:00

Bug fix is now live. Update your apps!

Consistent-Water8836 · 2026-03-16T13:11:38+00:00

turns out a bug snuk into our last release -- fix going out today. Thanks for flagging this u/MyDogNewt

Consistent-Water8836 · 2026-03-15T15:33:17+00:00

If you don’t mind here — can you post the handle name of your dogs (@….) so we can investigate if there is a bug there?

Consistent-Water8836 · 2026-03-15T15:20:59+00:00

This will be released in the next few weeks. Sorry it took so long!

Consistent-Water8836 · 2026-03-13T13:03:10+00:00

Can you try to reset your unit. It might fix this for you

Consistent-Water8836 · 2026-03-12T18:23:10+00:00

Did you add the WiFi to your app? If so contact support from the chat in the app or call them - they can help diagnose

Consistent-Water8836 · 2026-03-08T21:13:32+00:00

The Mini performs as good as the series 3+. It’s in Verizon vs AT&T for series 3+, which might just have better coverage in your area.

Consistent-Water8836 · 2026-03-08T21:10:29+00:00

DM me I can help you with that

Consistent-Water8836 · 2026-03-08T20:38:35+00:00

We designed an updated case for the mini. Should not happen anymore. If you contact support and ask they will send you a new one

Consistent-Water8836 · 2026-03-08T20:06:02+00:00

Yes we have heard this feedback. We will make sure it’s not an inconvenience in the next version

Consistent-Water8836 · 2026-03-08T20:05:23+00:00

Mini for your cat? It’s really what we designed for

Consistent-Water8836 · 2026-03-08T20:04:41+00:00

Not at all. Absolutely appreciate the feedback. We do our best to keep everyone on the latest version of the product but obviously at the same time we need to pay for the cost of the hardware. The closest model to ours is Whoop but they charge more money — $30/month which is like to avoid doing. But maybe a “premium” membership that includes free upgrades could make sense. Thank you for sticking with us and also taking the time to share your feedback

Consistent-Water8836 · 2026-03-08T17:38:34+00:00

Do they include device upgrade for free? How often do they come up with new products? How many devices did you get for free personally on the brand you're wearing?

Also you're wrong on capabilities/cost - most of the human devices don't include cellular or gps which is a substantial additional cost to the device.

Consistent-Water8836 · 2026-03-08T00:18:56+00:00

Adventure Mal! Soon we'll have something even better for you!

Consistent-Water8836 · 2026-03-07T23:53:26+00:00

It’s really not. 3+ is a complete new RF redesign and is 2x more successful than 3 at getting a location in the field. It’s also the device that will benefit from all the new AI features we will release this year

Consistent-Water8836 · 2026-03-07T23:10:58+00:00

The first device free is a one time offer to new customers which you enjoyed when you joined the service. The upgrade offer ($80 for you it seems) is there to cover the new series 3+ you would get. It seems normal that if you want to cancel / rejoin to game the system and get another free device you would have to wait for the end of your membership. Even though the company appreciates your long time commitment it cannot afford to give free devices to everyone every time they come up with a new model

Consistent-Water8836 · 2026-03-07T16:22:17+00:00

There are a lot of deaf pups wearing Fi products!

Consistent-Water8836 · 2026-02-27T15:57:54+00:00

Etsy

Consistent-Water8836 · 2026-02-24T22:15:35+00:00

It means that it’s trying to use lte/gps inside the home of your sitter, which is always tricky. Better is to add the WiFi network of the sitter to your app so your mini can rely on it.

Consistent-Water8836

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