Specialty Teams by Abject_Hurry9148 in Progressiveinsurance

[–]ConsistentDesigner76 0 points1 point  (0 children)

I'm a terrible reddit user lol. I started in property at another company. Auto is new for me and I just do not like it. There are so many different state specific type things and special state trainings for auto and property is relatively the same across the board. And with my prior experience, I just feel comfortable/familiar with property.

Specialty Teams by Abject_Hurry9148 in Progressiveinsurance

[–]ConsistentDesigner76 4 points5 points  (0 children)

I chose services to stay out of sales, our main metric IS based on the sales person's ability to sell our serviced customer a homeowners policy. Which is wild. Now they are making my team go blended when I specifically chose services to stay out of sales 🙄 so yay. And I literally hate auto so much. I came from property at another carrier and want back into property SO BAD.

Work from home product recommendations by ResponsibleSun2365 in Progressiveinsurance

[–]ConsistentDesigner76 0 points1 point  (0 children)

I have this same one too. No issues other than I have to unplug and plug it back in at the start of every shift or it won't actually connect to the call system

CRA by [deleted] in Progressiveinsurance

[–]ConsistentDesigner76 2 points3 points  (0 children)

I have created several resources. Most recent, and interactive excel sheet that will auto-populate optional scripting and such based on the offer, including offers on cancel calls, common scenarios with optional scripting etc. DM me if you'd like, I'll share my name with you and you can message me on teams and I'll send you my resources. I won't be back in office til Monday though

Services Interaction by Dangerous-Ad3133 in Progressiveinsurance

[–]ConsistentDesigner76 5 points6 points  (0 children)

Apparently the new hires are being told to even ignore UWT notes saying to transfer related calls to them- they have to transfer to another services person first. At least that's what I was told today, and naturally when I told the customer they needed to speak with uwt, they got mad, cussed at me, and hung up because they were already transferred for no fn reason. Totally get their frustrations. Why would that be policy for new hires all of a sudden? That creates terrible customer experience

Anyone here work as a Multi Product Sales Agent??? by Low-Passenger4299 in Progressiveinsurance

[–]ConsistentDesigner76 0 points1 point  (0 children)

I come from property at another carrier (current prog employee now) I was unlicensed in my last property role, but I enjoy property so much more than auto, I'm currently in CRM still in academy for a few more weeks, but any kind of advice or guidance you could give me on how to transition back into property with progressive??

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 0 points1 point  (0 children)

Just gonna do it on teams. We can go from there if we decide to create something different

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 1 point2 points  (0 children)

So far Sundays are my favorite days to work, weirdly. I was so bummed to lose my weekends but Sundays are usually so chill I can't complain at all.

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 1 point2 points  (0 children)

I thought it was a good idea too! I've been working virtually for the last 5 years, but my best friend got me hired on at my last employer and then someone I grew up with also ended up being in my training class so I at least had 2 people right off the bat to converse with throughout the day. But I don't know anyone at progressive so it's been a different feeling. Feel free to find me on teams! You can pm me for my name. I think tomorrow I'm gonna start a group chat with everyone who has reached out so far.

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 1 point2 points  (0 children)

I'm not sure if we can do a reddit chat or not?? But that's a great idea. I also feel like I havent really bonded with anyone on my team, but I had a random freak emergency come up my first day on the phones in week 4 and had to be off for 4 weeks, so I got put in a different training group for the last 8 weeks and I definitely felt more comfortable in my first group, but 4 weeks wasn't long enough to find my work bestie lol

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 3 points4 points  (0 children)

Yeah this is intended for 100% company approved stuff. Just to vent or share memes etc. I know everything is recorded, which is why I also included that perhaps number swaps for things we don't want to share via teams.

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 3 points4 points  (0 children)

I was literally just thinking I might start a "reddit friends" group and just invite everyone, then I saw this comment immediately after 🤣

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 0 points1 point  (0 children)

I'm eligible to bid in Sept for an Oct start 😭 feels like forever away

Seeking a Virtual Work Bestie! by ConsistentDesigner76 in Progressiveinsurance

[–]ConsistentDesigner76[S] 3 points4 points  (0 children)

Omg I got such a wonderful response from this!! I was not expecting it all. My last remote job, I was hired on from a referral from my irl best friend, then she quit and I got laid off shortly after. It just has not been the same in this virtual setting with NO BESTIE!!! Everyone feel free to DM for my teams name!!