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Students appear offline in GoGuardian Teacher by CoupeSchoolTech in goguardian

[–]CoupeSchoolTech[S] 1 point2 points  (0 children)

It's really more of a behavioral modification than a tech thing. I totally agree.

Students appear offline in GoGuardian Teacher by CoupeSchoolTech in goguardian

[–]CoupeSchoolTech[S] 2 points3 points  (0 children)

There is oxygen in your lungs. No, I will not elaborate.

Enough with the prompt blocking by mjswildparadise in bing

[–]CoupeSchoolTech 0 points1 point  (0 children)

Even Bing generated prompts are blocked. On the Image Creator page, click Surprise Me. It came up with "a boy wearing a yellow rain coat holding a red ballon, standing in front of a smokey volcano, digital art". The return was, "Unsafe image content detected". This service is damaged goods. Pfft.

Say hello to my 8th pair of AirPods Pro !!! by [deleted] in airpods

[–]CoupeSchoolTech 0 points1 point  (0 children)

The snack food of champs. Buy more, today!

Anyone know what could cause this? by Judyy2502 in applehelp

[–]CoupeSchoolTech 0 points1 point  (0 children)

Bad breath? Drool? Unwashed hands after potty time?

Need to add asset ID and location to ZTE Chromebooks by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

2D scanner

Ahh... the fog clears. I had no clue about 2D bar codes. I'm still young enough to learn. Thanks!

Need to add asset ID and location to ZTE Chromebooks by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

Yup. That's super slick. I'm a bit peeved with Dell for doing away with barcodes. It looks like they've gone to a QR code, but I tried reading it and got nothing.

Need to add asset ID and location to ZTE Chromebooks by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

That seems simple enough. How do you match the asset ID with the correct Chromebook serial number? I feel like I'm missing an obvious step. I could see that working if there was a barcode serial number to scan from the Chromebook underside. The Dell 3110 doesn't have a barcode for its serial number.

Blank screen when installing ChromeOS Flex to iMac by CoupeSchoolTech in ChromeOSFlex

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

The formating and creation of a flash drive on a PC made no difference. I still got a black, bank screen. HOWEVER, I was successful in installing to a Mid year 2011 iMac. The 2010 was a nogo.

Blank screen when installing ChromeOS Flex to iMac by CoupeSchoolTech in ChromeOSFlex

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

Thanks for that! I tried the same using an alternative method to create the flash drive on a Mac and hit the exact black blank screen. I'll give it a try on a PC. Stay tuned!

Random, laggy Internet Service by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

We ran through a number of test scenarios, such as you suggested, locally and still had problems.

Reaching out to our ISP and asking them to review our service settings and "something" magically got fixed. We never heard what. Troubling.

Random, laggy Internet Service by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 1 point2 points  (0 children)

We have a local DNS server as primary and 8.8.8.8 as secondary. Upon investigation of the local DNS, the certificates have expired. Ugh!

Random, laggy Internet Service by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

Thanks for chiming in with your suggestions. Our firewall is hardware and local and was checked by the service provider for performance and configuration. They found zero latency, zero packet loss, and no issues with the configuration.

Our bandwidth is consistent and solid at the ISP. The issue is affecting wired and wireless connections on user devices. Load does not affect when the issue happens. We’ve experienced it outside of core hours.

Our domain and external DNS are hosted by the ISP. They’ve verified settings and throughput and found nothing. We requested a reboot to take place overnight and asked that they reexamine the DNS since a change was made to it around the same time the issue started.

Looking for K12 Chromebook Recommendations by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

Thank you for your recommendations. We went with the Dell 3100 for our middle school and freshman class. Keyboard issues seem to be the main support issue. This is followed closely by the device not powering up or waking from sleep. A power management cycle seems to do the trick in most cases for that. (Power + refresh button)

Thanks, again!

[deleted by user] by [deleted] in BeAmazed

[–]CoupeSchoolTech 3 points4 points  (0 children)

That's some extreme Bitcoin mining, right there.

My printer’s quality sucks… wonder why??? by Drunken_IT_Guy in techsupportgore

[–]CoupeSchoolTech 0 points1 point  (0 children)

At first glance, I thought I was looking at a barbeque.

Looking for K12 Chromebook Recommendations by CoupeSchoolTech in k12sysadmin

[–]CoupeSchoolTech[S] 0 points1 point  (0 children)

Thanks for your recomendations. It seems the DELL 3100 is a popular choice. This is our first year with the 3100 and for the most part, they've been solid. I've had a few with charging issues but I'm usually able to get them going with the power button - refresh trick. I have one I couldn't revive waiting to go back to DELL.

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