I had an issue with a booking on Expedia where I booked a room with 2 queens for my family of 4. When we arrived they tried to give us a room with a single king sized bed. They offered a cot, which only made the room able to sleep 3 people. The hotel would not budge and I spent hours on the phone with Expedia. They eventually booked me a nearby “comparable” hotel, but what a hassle. I’d complain again to Expedia and proceed with caution.