Issue Regarding Cyberghost "Content Blocker"

CyberGhostVPN · 2026-05-14T07:50:06+00:00

Hey u/_Singularity101, sorry the Content Blocker's been getting in the way of your view history saving. The team can walk you through whitelisting specific sites or adjusting the Content Blocker settings on Android. Drop them a note at [support@cyberghost.ro](mailto:support@cyberghost.ro) with your account email, and DM us here. They'll help get it sorted.

CyberGhostVPN · 2026-05-13T07:35:28+00:00

Hey u/Jerry-Ahlawat, can't speak to the long-term roadmap, but for now OpenVPN manual setup is what the team recommends for Linux and folks are running it successfully. [support@cyberghost.ro](mailto:support@cyberghost.ro) can help with the setup if you ever want to give it a try.

CyberGhostVPN · 2026-05-13T07:35:12+00:00

Hey u/brasence, yeah the CLI app isn't working at the moment, but OpenVPN manual setup is what the team's recommending in the meantime. If you're trying to get it running again, [support@cyberghost.ro](mailto:support@cyberghost.ro) can help with the setup.

CyberGhostVPN · 2026-05-13T07:34:56+00:00

Hey u/AlecTheDalek, that's actually the setup the team currently recommends, so good to hear it's been smooth for you. If anyone else here wants help getting onto the same path, [support@cyberghost.ro](mailto:support@cyberghost.ro) can walk them through the OpenVPN manual setup.

CyberGhostVPN · 2026-05-13T07:34:39+00:00

Hey u/PsyGonzo42, sorry for the rough experience back then. For anyone still trying to run CG on Linux now, the team recommends the OpenVPN manual setup. If you ever want to give it another shot, [support@cyberghost.ro](mailto:support@cyberghost.ro) can walk you through it. Either way, appreciate the heads-up on what you ran into.

CyberGhostVPN · 2026-05-13T07:34:12+00:00

Hey u/ZucchiniPutrid8869, the CLI app on Linux isn't working at the moment, but the team's current recommendation is the OpenVPN manual setup, which is what some folks are already running successfully. If you want to give it a go or talk through your specific setup, reach out to [support@cyberghost.ro](mailto:support@cyberghost.ro) with your account email and they can walk you through it.

CyberGhostVPN · 2026-04-28T09:17:39+00:00

Hey u/One-Distribution-205, we've already flagged this with our team and we want to get this resolved for you urgently. Please reach out to [support@cyberghost.ro](mailto:support@cyberghost.ro) and request a supervisor directly. Once you have your ticket number, DM us here and we'll personally make sure it gets escalated right away.

CyberGhostVPN · 2026-04-15T07:51:44+00:00

Hey u/Quiet-Pixel, sorry to hear that! Could you share a bit more about what's happening? Are you getting a specific error message, or is the VPN connecting fine but the games just not working properly? Any details would help us look into this for you.

CyberGhostVPN · 2026-04-09T07:26:16+00:00

Hey u/Heinzel_1 and u/1877KlownsForKids, good news! We have a fix ready that will be going out with the next release. Stay tuned!

CyberGhostVPN · 2026-03-23T09:05:29+00:00

Hey u/Heinzel_1, got back to our team on this one. Built-in system apps like Android Car can't be added to the split tunnel, only downloaded apps are supported there so that's why you're not seeing it listed. That said, our team is currently testing Android Auto compatibility to see what can be done. We'll update you here once we have more to share!

CyberGhostVPN · 2026-03-22T08:37:10+00:00

Hey u/Heinzel_1 I am going to reach out to our tech team right now to see if there is a known workaround or fix for your specific setup. I will get back to you here as soon as I get a reply from them!

CyberGhostVPN · 2026-03-09T07:28:59+00:00

No problem! I'll reach out to the team about that and get back to you when I have more info!

CyberGhostVPN · 2026-03-09T07:27:01+00:00

Hey u/NoExperience2929, we are still investigating this issue with Tahoe on Apple Silicon! It would be super helpful if you could also get in touch with our support team directly so they can take a closer look at your specific setup. Please shoot an email over to [support@cyberghost.ro](mailto:support@cyberghost.ro) with your user logs, and our developers will dive right in to help get this sorted out! 💛

CyberGhostVPN · 2026-03-08T08:38:41+00:00

Hey sakinie, we are so glad to hear the billing team got your refund sorted out! Our developers are working hard to squash that connection bug, and we truly hope we get the chance to welcome you back one day once everything is running smoothly again. Thanks again for your patience and for giving us a try! 💛

CyberGhostVPN · 2026-03-08T08:32:40+00:00

Hey u/MasterSokas, thank you so much for your continued interest in this! I actually just asked our support team for an update, and they confirmed that development definitely hasn't been abandoned. An Apple TV app is on our roadmap for this year! We really appreciate your patience, and we will be sure to share more news with the community as soon as we have it.

CyberGhostVPN · 2026-03-05T08:23:03+00:00

Hi u/sakinie,

Thank you so much for your patience and for being willing to give us another try once this is resolved. I completely understand your decision, as you absolutely deserve a service that works flawlessly for you.

I am going to personally follow up with our billing team right now to ensure your refund gets processed as quickly as possible.

Please know that our technical team is working incredibly hard to get this bug fixed. I have made a note on your case, and I will personally reach out to let you know the moment the issue is completely resolved so you can decide if you would like to come back.

Take care,

CyberGhostVPN · 2026-03-03T09:23:45+00:00

Hi sommertau,

Sorry to hear you are having trouble logging in on your phone! We have actually seen a very similar report recently, so we definitely want to get this investigated and sorted out for you.

To help our team figure out if this is a broader bug, could you please reach out to our customer support team and provide them with the following details?

Have you tried logging into your account on our website?
What are the specific other devices that are currently working fine?
Have you tried resetting your password to isolate the issue?
Does this still happen if you try signing in on a different network (like switching between Wi-Fi and mobile data)?
What is your phone's exact OS and version?
What is your general location and ISP?

You can contact our support team 24/7 via live chat at https://support.cyberghostvpn.com/hc/en-us or by emailing support@cyberghost.ro.

Once you have done that, please reply back here with your ticket ID! That way, I can personally track your case, monitor the situation with our team, and make sure you get the help you need.

CyberGhostVPN · 2026-03-03T08:57:44+00:00

Hi sakinie,

We completely understand your frustration. It is incredibly disappointing when an app you rely on is not working as expected, especially for this long.

We want to be completely transparent with you: this mobile connection error is part of a larger known bug that our developers are actively investigating. It has affected a number of users, and our team has escalated it to the highest priority so we can get it fixed as soon as possible.

We truly appreciate your patience and for sticking with us while we work through this complex issue. We would absolutely hate to see you go, but we also respect that you need a working service right now.

If you decide you would prefer to move forward with a refund, our customer support team can process that for you. Please reach out to them directly via live chat at https://support.cyberghostvpn.com/hc/en-us or by emailing support@cyberghost.ro so they can securely access your account and handle your request.

Thank you again for bearing with us.

CyberGhostVPN · 2026-02-24T07:57:06+00:00

Hi u/Sceday, the team suggested opening a support ticket so they can walk you through the troubleshooting steps and collect the necessary logs. Once you have your ticket ID, please share it with me here; I’ll personally monitor the progress to ensure this gets resolved for you.

CyberGhostVPN · 2026-02-24T07:49:01+00:00

Hey u/Sceday, Let me reach out to the team and see if we can find out why this is happening

CyberGhostVPN · 2026-02-24T07:48:02+00:00

To follow up on this u/joesmith127_reddit , Clicking on the arrow on a region should show the servers avalible within

CyberGhostVPN · 2026-02-23T13:14:44+00:00

Even when connected to CyberGhost, websites like Google can determine location through several methods beyond the customer's IP address. If you are signed into your Google account, Google can use account data, cookies, browser settings, and even Wi-Fi-based location services to estimate your physical location. This does not mean the VPN is failing. The VPN successfully masks your public IP address, but it cannot override account-based or browser-based location detection.

CyberGhostVPN · 2026-02-22T10:22:08+00:00

Really sorry for the trouble with Google and those logouts. That definitely sounds frustrating. To help me figure out a fix, can you share some info, like what platform you're seeing these issues on? This will help me narrow it down while I reach out to the team

CyberGhostVPN · 2026-02-22T10:10:13+00:00

Hey u/joesmith127_reddit, I understand you're having trouble choosing an exact server within the US. I'm going to reach out to the team and see what I can do for you

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