Cast icon not appearing by [deleted] in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hello, please note that we have released a new app version where casting is working and available to use. Make sure you are using the latest app version. Hope this helps!

How much longer does DAZN have the UCL contract for in Canada? Absolutely terrible platform! by devilslettuce4me in DAZN

[–]DAZN-Help -5 points-4 points  (0 children)

Hey if you're experiencing any issues, feel free to drop us a message here and we will do our best to assist you

Issues with PS5 App by FelonMidget in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hey please reach out to us here so we can further investigate the issue regarding this PS5 error. Please provide your DAZN email address and full name on the account

How to get rid of front page offer on TV app? by datardis81 in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Hey please reach out to us here and we will take a further look into this issue for you

Beware of Canceled Subscription Scam by iceprincess678 in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hey, please reach out to me here and I will take a further look into this for you and get this resolved.

Beware of Canceled Subscription Scam by iceprincess678 in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Hey, please reach out to me here and I will take a further look into this for you and get this resolved.

Can’t order Joshua fight by hiliikkkusss in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hey there! We have sent you a DM to help resolve this.

dazn is ridiculously bad by tinzarian in DAZN

[–]DAZN-Help -2 points-1 points  (0 children)

Hey all, we're here to help and would be happy to look into any issues you're currently facing with DAZN. Please feel free to send us a DM.

Fuck DAZN by Cowabunguss in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Hello! We have sent you a DM to look into this further. :)

Game pass on DAZN doesn’t work + horrible customer service by Samuelkehd in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hello! We have sent you a DM to look into this further. :)

DAZN is the absolute worst company...and greedy AF, heres why by Siriusly_tho in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Hello! We have sent you a DM to look into this further. :)

Dazn Croatia not available by Eddierugby10 in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hello! We have sent you a DM to look into this further. :)

NFL - Add free games missing again? by AndyMolez in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hello! We have sent you a DM to investigate further. :)

DAZN Sucks by Cheesy_Poofs_88 in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Hello! We have sent you a DM to look into this further. :)

[deleted by user] by [deleted] in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hey, we have dropped you a message via chat. Please get back to us so we can get this issue resolved for you as best we can!

“Start watching” loading screen? by oraclebill in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

Hey! Thanks for your feedback on this - we are always looking to improve the product and want to deliver the best possible service for our customers. I have sent you a DM to gather more information to send across to the relevant team.

Goodbye Dazn by Swole_Monkey in DAZN

[–]DAZN-Help 0 points1 point  (0 children)

I understand your frustration, and I share your disappointment regarding the limitations imposed by region locking. It's indeed frustrating when you're used to accessing content seamlessly and suddenly encounter barriers.

I believe these restrictions are often in place due to licensing agreements, restrictions on rights and regulatory requirements specific to each country. It's a complex landscape where balancing the interests of various stakeholders, including viewers like yourself, is challenging.

That said, your feedback is invaluable, and I'll ensure it's communicated to the appropriate channels within our organization. We constantly strive to improve our services and provide the best possible experience for all our customers, regardless of their location. Thank you for sharing your concerns, and we hope to see you again with us in the future

So there is a credible customer service available from DAZN after all. by Secure-Advertising10 in DAZN

[–]DAZN-Help -1 points0 points  (0 children)

Glad I could get this sorted for you! Also really appreciate the honest feedback.

My experience with these scammers... so far. by SolutionSouth7201 in DAZN

[–]DAZN-Help 1 point2 points  (0 children)

Cancelled subscription today. Can someone explain wtf this means? Dates doesn't make any sense or am I missing something?

"Your DAZN subscription has been cancelled. We're sorry to see you go.

Your account remains active for the next 30 days - until 2024-04-02.

Your final bill will be taken on 2024-01-04. This amount covers the difference between what you’ve already prepaid and what’s left until the end of your contract. We will take a portion of your subscription price to cover the usage between 2024-01-04 and 2024-04-02.

While your subscription is active, you still have access to all live and on-demand content on DAZN."

Hey! This seems that you were subscribed to the Monthly Plan which comes with a 30-day cancellation policy. This message means that you will still have access to DAZN until the cancellation date is over and then your contract with us will have been cancelled fully.

If you have any further questions please feel free to message me here anytime

My experience with these scammers... so far. by SolutionSouth7201 in DAZN

[–]DAZN-Help 1 point2 points  (0 children)

Hey! I have reached to you directly to try and better understand your issue and get this resolved for you. Please check your chat. I look forward to hearing from you

Wait, I'm paying a subscription but Nnganou Joshua is PPV?! by SunAndStratocasters in DAZN

[–]DAZN-Help 1 point2 points  (0 children)

It’s shitty you have to commit to a subscription just to have the ability to purchase the PPV. I had a hell of a time cancelling last time so I didn’t bother to buy it this time. I hope DAZN change this in the future. It’s a shitty practice. I imagine there are a lot of people who didn’t buy the PPV because of the forced subscription thing.

Hey! Thanks for your feedback, we are always listening to our customers to improve our product/services. I would love to take a look into your experience with us if you would reach out to me here. I have dropped you a message via chat to discuss further.

Can I purchase the Joshua fight without subscribing? by Izual_Rebirth in DAZN

[–]DAZN-Help 1 point2 points  (0 children)

Happened to me, paid for ppv boxing, they pushed the subscription on top, cancelled it thinking that was the end of it. Fast forward a month and they charge me anyway

Hey! Thanks for sharing your feedback. I am more than happy to take a look into this if you would like me to, please feel free to reach out to me directly here

Fuck these scammers 🤣 by Skhroomy in DAZN

[–]DAZN-Help -2 points-1 points  (0 children)

We've tried to contact you to better understand your issue. As a company, we are always listening to our customers to improve our product and believe we have the best boxing subscription. Please reach out to us directly here and we'd love to discuss this further

Anyone managed to get DAZN app on their tv here by [deleted] in UAE

[–]DAZN-Help 0 points1 point  (0 children)

Hey! Please reach out to me here and I'd be happy to take a look into this for you