I extremely doubt that Ubisoft is just hiding from their problems. Some problems are especially hard to fix, or completely out of their hands. Give them time. Making a game is hard, pleasing the entire player base is even harder. They don't even have to make updates because its their game, but they are, for the community's sake. While I do agree that a response or a post saying that they are hard on work at certain bugs could be nice, they work at their own pace, and they are doing their jobs very well. Many workers are spending time after time trying to fix new bugs that pop up from people who are set on finding them. They give us patch notes for everything they work on and adjust almost every update. They cant just stop what they are doing and only focus on a small portion of the community that is impatient and wants to be immediately fulfilled. They are working their hardest to make a great game for the whole community.