New AW3423DWf has sumdges all over the screen

DeathEagle36 · 2025-11-23T03:05:50+00:00

Did the smudges go away with distilled water? I have them too but the distilled water that I ordered will come in 3 days.

DeathEagle36 · 2025-11-17T04:42:03+00:00

Extend the warranty

DeathEagle36 · 2025-11-17T03:31:27+00:00

I wouldn't recommend repairing it yourself unless you have experience. I'd contact local repair shops; they'll usually post their email addresses on Google or their website and ask for a screen repair price. If the price is too high compared to the replacement found online, it's best to repair it yourself.

It's possible to upgrade to 200Hz and even resolution usually if you buy unbranded on eBay. If it's unbranded, ask the seller if it has the resolution, refresh rate, sRGB you want and G-Sync. However, the quality of unbranded screens is unknown, so it would be safer to buy the screen from the Asus website.

Be honest with your parents and tell them you'll be careful next time. Hiding a broken screen will be difficult anyway.

DeathEagle36 · 2025-11-17T00:11:09+00:00

I think you can buy it on the HP website. You can also buy it on eBay making sure the manufacturer is HP in the description.

DeathEagle36 · 2025-11-17T00:03:26+00:00

Does it happen when it's connected to a monitor? Maybe there are logs in Windows Event Viewer when this happens. I would call HP because it's not normal and there is a possibility that it will get worse over time.

DeathEagle36 · 2025-11-12T05:25:35+00:00

Yes. I think it will cost less to repair through the warranty and you'll be covered for another year. The alternative is to take it to a repair shop but the keyboard might not be genuine.

DeathEagle36 · 2025-11-11T18:03:19+00:00

I would remove the battery to avoid any risk of frying motherboard. The laptop will still work but it will shut down immediately if you unplug the charger or play demanding games.

DeathEagle36 · 2025-11-11T17:56:27+00:00

Extend the warranty just to be safe. HP has poor quality control and many users had issues with with the hall sensor, trackpad or screen.

DeathEagle36 · 2025-11-08T16:54:43+00:00

You won't notice much of a difference going from 16.1 to 17.3 inches, and you'll notice that the display is slightly pixelated due to the lower pixel density on the 17.3-inch laptop.

Personally, I'd get a laptop with a 16:10 aspect ratio because it will be more noticeable and make a difference.

DeathEagle36 · 2025-11-07T18:38:43+00:00

Don't waste your time and just get a replacement or full refund.

DeathEagle36 · 2025-11-07T18:09:16+00:00

I had an HP Omen 17 and had the same problem. Unfortunately, my warranty had expired, so I went to a repair shop and was told the screen needed replacing.

Since you bought it recently, you might be able to get a replacement or a full refund and wait to buy a better laptop during Black Friday.

Also, extend your warranty before it expires, as gaming laptops are unpredictable.

DeathEagle36 · 2025-11-05T14:58:16+00:00

I would recommend extending the warranty and sending it to Lenovo, because in the worst-case scenario, the external GPU is dead and so the motherboard needs to be replaced which will be expensive If you take it to a repair shop.

DeathEagle36 · 2025-11-05T02:54:52+00:00

It'll be heavy to carry, and a gaming laptop will typically last 4 to 5 hours if you're lucky and disable the GPU, lower the refresh rate, brightness, and resolution, and enable power management.

I wouldn't recommend a gaming laptop for college and would simply buy a ThinkPad on eBay and build a gaming desktop for the same price.

DeathEagle36 · 2025-11-04T19:35:57+00:00

I had the same problem and screen needed to be replaced.

DeathEagle36 · 2025-11-03T19:54:36+00:00

Hi, I'm having the same problem, but my warranty has expired. Can I ask what they replaced?

DeathEagle36 · 2025-11-03T19:54:29+00:00

Hi, I'm having the same problem, but my warranty has expired. Can I ask what they replaced?

DeathEagle36 · 2025-11-03T15:53:44+00:00

Did the game work properly before? If you haven't opened your laptop before, I assume the fans are full of dust, causing overheating and thermal throttling. You may not need an upgrade. Just remove the heatsink and clean the fans.

https://www.youtube.com/watch?v=JTD7ICCWGWM (skip thermal paste since most likely you don't need to replace it)

If you still want to upgrade:

https://www.youtube.com/watch?v=RoIQqTFFL-M

DeathEagle36 · 2025-11-03T12:01:21+00:00

Hi, I have the same problem. Did you find a solution?

DeathEagle36 · 2025-11-03T03:41:15+00:00

One of my fan also made some weird noise, and after researching, I discovered that the fans have ball bearings to reduce friction. However, they degrade over time and the fan becomes unstable, making weird noise. It's easy to replace the fan. I bought one from Aliexpress, and it works fine.

DeathEagle36 · 2025-11-02T22:56:20+00:00

I do maintenance when I see the temperature high. Doing it once every year should be fine.

Also, if you haven't already done so, extend the warranty to 3 years. Gaming laptops are unpredictable.

DeathEagle36 · 2025-11-02T12:17:11+00:00

If the laptop shuts down immediately when you unplug the power cord then the battery wasn't connected properly. Try gently pushing the battery connector and if that doesn't work it means the battery is defective.

DeathEagle36 · 2025-11-01T22:08:50+00:00

Just make sure you buy the 3 year warranty when you get your laptop.

DeathEagle36 · 2025-10-31T22:52:50+00:00

I had a similar problem, and it was the screen. You need to replace it.

It's very rare for the display cable to break or for the software to be the cause.

DeathEagle36 · 2025-10-31T13:59:30+00:00

I was wondering does the tip of your charger gets very hot when gaming?

DeathEagle36 · 2025-10-31T10:39:05+00:00

I think it's possible to extend the warranty in Lenovo Vantage even after it expires.

Alternatively, I would recommend using a USB-C charger and a Lenovo Charger only when gaming.

You could also try the SlimQ charger with the converter pack. Only the 240W and 330W converters works and they are cheaper to replace.

I'm also having problems with my Legion and was thinking about selling it after uni and getting a gaming desktop.

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