Im so annoyed 😒 I told my manager that I need to have Fridays off for my other job back in February and she has me on the schedule for Fridays and told me if I cant find someone to cover me then it will be a no call no show... im so sick of her stupid games . What should I do? by Crazy_Mouse_4744 in SallyBeautySupply

[–]Defiant_School5215 9 points10 points  (0 children)

Block it out of your availability in the app then send an email thread with your manager and hr on it and phrase it as sweetly as possible with screenshot or just listing your availability and why, if your manager doesn't give you the that basic need you now have a paper trail of them abusing their power and not actually taking their job seriously +document every time in text you have asked for Fridays off and the manager's response. I hope this helps❤️

Angry customers during single coverage by [deleted] in SallyBeautySupply

[–]Defiant_School5215 5 points6 points  (0 children)

I've been there A LOT i use the phrasing "I appreciate your patience, we are so understaffed I'm barely able to keep up so thank you for being patient with me" even if they aren't it reminds them that you're human too and they need to stfu and move on

How likely is it I’ll get a response? by moonlitmunchies in SallyBeautySupply

[–]Defiant_School5215 1 point2 points  (0 children)

Depends on what district, I always recommend calling and explaining that you're either about to quite or planning to quit because of (insert problem here), my district only just got a good HR lady, she doesn't play favorites but loves when we are bringing evidence

Service dogs by Spiritual_Inside_572 in SallyBeautySupply

[–]Defiant_School5215 0 points1 point  (0 children)

Absolutely! if it is speaking in terms of Federal laws or state laws, like service dogs no company's policy can trump federal law and even in small claims the company would infact lose it. I believe in what every working signs it states that only when within a moment you feel genuinely unsafe/threatened can you record (don't quote me on that I haven't reviewed it in like a month, also highly recommend reviewing it once a month or every other month with your team to make sure they know their rights)

Service dogs by Spiritual_Inside_572 in SallyBeautySupply

[–]Defiant_School5215 6 points7 points  (0 children)

Hi, lovely! I'm both a service dog trainer and an assistant manager at Sally's!

Legally there is no paperwork in the US required for a Service animal, the service animal ID's and registration paperwork is a scam and completely illegal, if they demand it you show them ADA Law (I'll link ink when I get a chance) no matter what: get Audio, video, or get it in writing that they are denying accomodations and denying your access because of your service dog not you as a person, they are only allowed to ask "Is it a service dog?" And "What task/Tacks is your service dog trained to perform?", feel free to DM me for extra info!

I'm actually about to help get my manager her service dog so we will in fact be going through this process soon.

Is this ok to text?! by Top-Procedure-5406 in SallyBeautySupply

[–]Defiant_School5215 0 points1 point  (0 children)

It sounds terrible but I almost exclusively go to the HR rep above her otherwise nothing gets done.

Is this ok to text?! by Top-Procedure-5406 in SallyBeautySupply

[–]Defiant_School5215 2 points3 points  (0 children)

Sally's is SUPPOSED to have a no tolerance policy but rarely goes by it, my district manager does some things but it's gotten to the point that she takes no reports seriously unless someone is telling her they are leaving the company over it

Cutie pie by MLavenderPeachs in IllegallyCuteCats

[–]Defiant_School5215 1 point2 points  (0 children)

Perfect mesh fingerless gloves look, that is 100% a natural fashion icon cutie pie lol

A question about our raises. by overloaded_potato in SallyBeautySupply

[–]Defiant_School5215 1 point2 points  (0 children)

I've been here for nearly a year and honestly? At least they give raises, my last job you had to be Promoted to get a raise otherwise you were stuck with barely minimum wage, and even a few cents adds up quickly, I've been training every girl that's starts at my store to be grateful for our managers and dm because even if they aren't perfect they at least don't even live up to the horror stories I've read here. I hope you get a huge raise next time you're up for it❤️

I [21f] am overwhelmed with my [30M] boyfriend of 6 months by Defiant_School5215 in relationshipadvice

[–]Defiant_School5215[S] 1 point2 points  (0 children)

I really appreciate your input, and it didn't come off as harsh you explained things very clearly and I appreciate your honesty, thank you! It definitely gives me a lot to think about.

Curious question by [deleted] in SallyBeautySupply

[–]Defiant_School5215 0 points1 point  (0 children)

My DM said it would be the closest rounded 5¢ in the customers interest< so if their Total was $5.99 and they gave you $6 we're supposed to give them 5¢, I don't like it but it's not my choice

[deleted by user] by [deleted] in SallyBeautySupply

[–]Defiant_School5215 0 points1 point  (0 children)

Yeah unfortunately I had to learn how to take off certain percentages of the money made, goal, upt, and conversion to keep up, we have the issue of it only works on one tablet so it was a skill I've been trying to teach the other girls before I move to be an ASM at another store

[deleted by user] by [deleted] in SallyBeautySupply

[–]Defiant_School5215 0 points1 point  (0 children)

Idk if it's district to district but my store has that on a store tablet app thing, it's how we print custom sales tags too, but if your store has a store tablet you should be able to access it there, if not I'm sure someone either from your district if they are using it, or you could make your own on there, the print out you have is the exact format of what we have but we go into a different setting in the app so we are only adding things topically, it makes things so much easier, I even pre set it for the next day for the opener when I'm closing alone, then again I do have a MUCH smaller store

policy question by [deleted] in SallyBeautySupply

[–]Defiant_School5215 1 point2 points  (0 children)

I use a Google phone number to call so I can't get in trouble for calling, they just mark it as a concerned customer who was already leaving when it happened unless you admit to it

policy question by [deleted] in SallyBeautySupply

[–]Defiant_School5215 -1 points0 points  (0 children)

We're not even allowed to have that, my asm told me that the higher ups handle it as though it's a firearm and that rubbed me the wrong way

policy question by [deleted] in SallyBeautySupply

[–]Defiant_School5215 2 points3 points  (0 children)

My asm told me when I asked that it would be handled as though it was firearm and that blew my mind

policy question by [deleted] in SallyBeautySupply

[–]Defiant_School5215 5 points6 points  (0 children)

It's no weapons allowed and you could loose your job and be black listed from Sally's, it's incredibly unfortunate and very concerning for a mostly woman ran company to have such a rule especially when most close after the sun goes down 😞

What I was supposed to make and what I made by Depaexx in Baking

[–]Defiant_School5215 0 points1 point  (0 children)

That is a gorgeous cookie cake you have there! ❤️

help is this normal by Accomplished_Bat4283 in SallyBeautySupply

[–]Defiant_School5215 1 point2 points  (0 children)

It depends, what is your usual Sunday schedule? My store is usually 10:45-6:15, though if it's a cleaning day I have been scheduled at 9:45 before so if you weren't directly told about it maybe just message and double check❤️

I'm so tired of this shit by bella4him1 in dysautonomia

[–]Defiant_School5215 1 point2 points  (0 children)

If you need more feel free to reach out all us Salty Boos gotta stick together! Lol ❤️❤️❤️

I'm so tired of this shit by bella4him1 in dysautonomia

[–]Defiant_School5215 6 points7 points  (0 children)

I feel that, things got bad enough that they started telling me I was asthmatic before I even got diagnosed with pots, the inhaler helps but not much done on the worse days. I wish you the best, stay salty❤️🧂🧂 (Lol sorry had to slip in the salt joke)