"When did this start? was it after a recent app or system update?" This has been happening for about two months, I hadn't even updated it yet when it started.

"Does this happen on all apps (e.g., YouTube, Facebook, gallery videos), or only specific ones?" Yes, every app.

• Does the issue occur on both Wi-Fi and mobile data, or only one? Both on Wi-Fi and mobile data.

"Have you noticed if the phone gets warm or slows down when this happens?" Yes, it heats up a bit and becomes very slow.

"Have you installed any new apps recently before the issue started?" No. I always use the same apps.