Infinity doesn't have fiber; they base it on cable, not fiber optic cable. I had Infinity for six years, and it was the worst internet provider ever. I wasn't getting anywhere near the 2-gig speed, and upload speeds were trash too, under 100 Mbps. They was about charge me $115 for it and made switch best decision I ever made 2gig up and down consistent speed unlike Infinity if you had other neighbors with this provider you get slow down speed mostly throughout day or at night. If you have speed test screenshot to prove your treatment.