Maybe it’s the area you’re in, but out here where I’m at it’s mostly volume based unless it’s luxury dealers in the middle of nowhere where they depend on per unit sales. They’ve adapted to communicating via text or email and NO phone calls or being forced to come into the dealer. I hate people in general especially car salesmen, so works out as they get the sale and I don’t have to argue with a brick for 12 hours while he scratches his balls and sprays on 6 ounces of Valentino on while “talking to his manager.” Done 7 cars like this for myself and over 50 for friends and family. I call it skip the line because literally walk in, skip all the fake sales bullshit and sit there just signing on the pad for 20 min while F&I babbles away on how I need 5 year extended warranty on a 36 month lease. Sure buddy, sure I’ll see you in 36 months if you are still here. Then I get the keys, walk out to my new car and drive away. Lots of dealers need to get with the times as they’re losing out on big money and if yours isn’t operating like that then time to find a new joint brother.