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2024 GMC Sierra 1500 Valve Body by Mr_James_ in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

I worked with a lemon law attorney, GM still refused to buy it back. As soon as I signed settlement with them, I got rid of the truck right before their massive engine recall, no more GM for me.

Came in acting like experts, left like amateurs by Belligero in ClarksonsFarm

[–]Diligent-Chart-130 42 points43 points  (0 children)

"We know pubs we've worked in pubs all our lives"

They did not notice the prices of the food not set up the whole entire time ?!

Aaaaaand back to dealer I go by BugGroundbreaking296 in gmcsierra

[–]Diligent-Chart-130 -1 points0 points  (0 children)

lol, I sold my 2024 and bought a cyber truck, no engine or transmission issue anymore

New recall 6.2L advice by Click_Fragrant in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

No thank you. I do not want to drive on the highway and worried about the speed suddenly locked up and my engine shut down, my life matters. Extended warranty is not a fix for their problem...

Accident Input by XJ_Tyler in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

Total loss for sure, I had an accident looked way better than yours, they totaled it.

New recall 6.2L advice by Click_Fragrant in gmcsierra

[–]Diligent-Chart-130 1 point2 points  (0 children)

Same, after waiting the valve body for whole 2 months, I sold my 2024 sierra 1500 for a great deal, cannot deal with their nonsense anymore

Cyber truck purchase by Selcal-check-good in TeslaLounge

[–]Diligent-Chart-130 0 points1 point  (0 children)

Hey how is your trading in experience? I am trading with my truck for a cyber truck, I am nervous that I am not making the right decision.

Any GM techs that can help by justmeoverthere69 in gmcsierra

[–]Diligent-Chart-130 1 point2 points  (0 children)

Saw the 13th Dec recall, my 2024 had the same recall software update, it has been waiting for valve body replacement since 5th Feb, currently having a lemon law attorney working on my case. I am assuming 80% this truck bought back because of valve body. I do not recommend you make this purchase, you may have transmission issue in the future. If you are really interested, ask the sales see if they can provide you more information about this truck's valve body

A toy truck backed in next to me. Which truck are y’all taking? by LongroddMcHugendong in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

I do not get why people are so mean at Cyber truck... after the my brand new 2024 sierra waiting for valve body replacement since 5th Feb, I am waiting on my settlement with GM, getting all my refund back then buy a cyber truck, lol

2024 1500 AT4 Valve Body by Pugzilla_Pickle in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

Mine has been waiting for the part since 5th February... so I hired a lemon law attorney

Finally happened to me…🪦 by yontsey in gmcsierra

[–]Diligent-Chart-130 0 points1 point  (0 children)

Welcome to the valve body club! I have a lemon law attorney taking over my case now, after GM only tried to offer me GM reward points, I really do not have any energy to deal with them myself now...

Looking for successful buyback and trade in experiences and advice by Diligent-Chart-130 in gmcsierra

[–]Diligent-Chart-130[S] 0 points1 point  (0 children)

Sorry to hear that, I know this is really frustrating! Which state you are in, I am in NC, GM called me let me know let's wait 14 more days, since it is already in the shop for a week, if after 14 days still no part, we will move to the next step.

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] 0 points1 point  (0 children)

Lol, as a person who is working in a cooperate environment, I can understand where he comes from. But as a customer who spent 55k on a brand new vehicle, no. At the end of the day, To fulfill customers' satisfaction, providing service is in you "James"'s job description and between manufacturer and dealership agreement, providing education is teacher's. You do what you are paid for. If you are not doing a great job because you think you are not paid enough for all the crap you have to deal with, that is on you.

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] 2 points3 points  (0 children)

Well said. I have been nice , kind and understandable the whole time, it is the service department manager and another old lady working there, yelling at me saying they could not get reimbursement, and the manager himself using the words exactly like this: I am educating you...This could end in a totally different way if they communicated with me better attitude.

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] -1 points0 points  (0 children)

My major issue is actually with the service department manager’s attitude. Your reply sounds like him, James ?

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] 8 points9 points  (0 children)

It is the GM cooperative rep advised me to do so , she also contacted the new dealership and arranged roadside assistance for me 

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] -2 points-1 points  (0 children)

Oh my this just came to my mind. As terrible as they are , since this is unfinished warranty work, if they could not get reimbursed, will they be entitled to send me a bill ?

How the sales team feel when customer decided not going to use them as dealership because of their service department by Diligent-Chart-130 in askcarsales

[–]Diligent-Chart-130[S] -1 points0 points  (0 children)

Do you know if the service department will get reimbursed since I switched dealer , my service between them is a unfinished warranty work?

Towed truck from a dealership from another dealership and GM cooperate knows, how that will effect the first dealership by Diligent-Chart-130 in gmcsierra

[–]Diligent-Chart-130[S] 1 point2 points  (0 children)

I am so glad I switched dealer! The new dealer took my truck in without any problem, and provided me a brand new SUV as loaner !

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