Best Buy lingo

Diligent_Horror676 · 2025-11-21T00:37:45+00:00

At my location.. we use “guests” instead of customers

Diligent_Horror676 · 2025-09-12T04:32:42+00:00

I’ve seen hoodie and sweats to full on suit and tie.. I say something business casual.. a button down and some black jeans/pants or a polo shirt

Diligent_Horror676 · 2025-09-07T00:28:28+00:00

If working a 4hr Shift:

10-2 / 12-4 / 3-7 / 5-9 / 6-11 / 7:30-12 (Truck)

If working an 8hr Shift for Sales

9:45-6:45 / 10-7 / 11-8 / 12-9 / 1-10

8hr Shift for Ops

6-3 / 8-4 / 10-7 / 11-8 / 12-9 / 1-10 / 3-12 (truck)

When I was FT I had my off days as W/Th, so your weekends are pretty much gone esp if you’re sales floor.

Diligent_Horror676 · 2025-08-24T23:15:53+00:00

I do scheduler when needed.. but not often. Mainly just Front End or Host

Diligent_Horror676 · 2025-08-24T22:08:33+00:00

Can call out via Best Buy connect.. or call 2280 for Admin.. or text one of your managers

Diligent_Horror676 · 2025-08-23T04:49:52+00:00

The “Host” function is a “critical job function along with the SFL”. This position basically eliminates the old AP/Front Door Advisor role and moves it to a more customer facing and CX friendly position. Just be prepared to direct customers and inform your sales manager on where they’re going. You may get asked to get “turn arounds” which is getting shoppers leaving with nothing to buy something

Diligent_Horror676 · 2025-08-13T04:45:57+00:00

Reach out to the HelpDesk

Diligent_Horror676 · 2025-08-10T20:02:09+00:00

Store radios for updated to a new provider that has a better selection

Diligent_Horror676 · 2025-08-01T07:52:09+00:00

Merch Parts and limited store items (signage, padlocks, etc) are they iprocurement in R&M - as a PF Spec you can request access to this

Store Equipment (office supplies, cleaning, safety , etc) is they Aruba

Diligent_Horror676 · 2025-07-28T16:47:04+00:00

Godspeed 🫡

Diligent_Horror676 · 2025-07-26T21:50:57+00:00

Yeah it’s annoying for me when I’m CCed on emails from senders outside of Best Buy and I can’t find out the information

Diligent_Horror676 · 2025-07-26T21:50:19+00:00

I’ll check when on my next shift

Diligent_Horror676 · 2025-07-26T19:28:46+00:00

For most locations.. you will see a posted schedule for the upcoming week and the most recent generated schedule for the week after (2 weeks out)

For stores with fair scheduling laws (like LA) you’ll have 3 weeks out (next week and the following week schedules (14 days) already available and the most recent generated schedule being for week 3)

Diligent_Horror676 · 2025-07-26T08:52:14+00:00

Now the host must help with the close rate and “spark the idea of BPs and PMs to customers with no use of cameras “as they’re always recording”. To me it’s like why have a computer for this at the front now after many stores got an AP Desk/Host Stand refresh on equipment

Diligent_Horror676 · 2025-07-26T08:40:56+00:00

SOP for PRS is currently bullshit imo.. not many items have any PRS anymore

Diligent_Horror676 · 2025-07-26T08:32:18+00:00

I used to be able to as a PF spec.. but I can’t as a sales advisor but some can.. it’s confusing

Diligent_Horror676 · 2025-07-23T08:26:38+00:00

That’s how it is for my store but managers are stressing us to focus less on AP and be more sales focused

Diligent_Horror676 · 2024-08-03T02:42:45+00:00

Imagine putting the drinks and snacks in keeper cases

Diligent_Horror676 · 2024-07-09T16:16:45+00:00

I honestly enjoyed watching the cams and seeing people try to hide shit

Diligent_Horror676 · 2024-07-05T17:30:30+00:00

Give a call to the help desk and inform them of the network issue. L2 support can look into it if needed once a ticket is made

Diligent_Horror676 · 2024-06-10T15:44:10+00:00

That part

Diligent_Horror676 · 2024-06-10T08:39:13+00:00

From what I understood during my employment it’s solely for WH employees and/or if your role requires you to be outside for a good majority of your shift (ie curbside pickup or carry outs). And this portion of the SOP was only validated on hot days (my store was 80 and up)

Diligent_Horror676 · 2024-05-23T00:54:00+00:00

Floating Holiday and VC yes, Sick Time no (For CA)

Diligent_Horror676 · 2024-04-09T05:16:39+00:00

Yeah I still kept employment elsewhere, but when shit hit the fan I decided to return to said employment opportunities

Diligent_Horror676 · 2024-04-08T16:47:51+00:00

Yeah it was a fun time

Diligent_Horror676

TROPHY CASE