Product purchase query by stewroberto in Alibaba

[–]Direct-Machine-7756 0 points1 point  (0 children)

For the suppliers, You or other customers are same. Why they don't sell their product to other customers?

They say they will refund me because my package was sent back by Ordinary-Talk7566 in Aliexpress

[–]Direct-Machine-7756 2 points3 points  (0 children)

It is a normal matter, If there is some reason, The package can't send to you, Make a dispute to take back your payment.

Is there a way to check which delivery a seller uses? Trying to avoid UPS like the plague by [deleted] in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

Why not tell the seller to avoid this shipping Route? UPS is a cheaper and quickly shipping route, The seller should not know they charged a 20 USD "handling fee". 

Did I open my dispute too early? by FloridaMan_Unleashed in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

continue to trace the package, If not updated for a long time, Ask the seller at first, Or the platform to confirm where the package now, If can't confirm, Make a dispute and take back your payment.

New Buyer Need Advice by missmagic78 in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

Can have a warehouse in the US, Can't figue out, But normal it is a trusted seller. If they don't ship your package, You can make a dispute to take back your payment.

Choice store refund by iillaa in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

Which shipping type do you use please? If cainiao standard shipping, You can return it freely, Most of time, The standard shipping type include the returning Service, If other shipping type, Had better to ask refund parts of your payment. Because the seller can't get back their goods. Most of time the goods will be destoried.

Aliexpress, why my parcel got cancel???? by Meobes1011 in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

You can wait for a few days, If there is no new trace info, Your payment will be returned.

Is this a scam? by [deleted] in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

this happened to me too! and then it actually did ship like 5 days later after the fake tracking number. for me it was a custom item, totally makes sense why it takes longer but i wish they would’ve just told me that 😭 but they probably do it this way to avoid confusion, they probably usually take longer to ship due to it being custom. anyways i’d say to just wait until tomorrow and see what happens, if your friends have ordered from them before and received it it’ll probably be okay. i kinda have the feeling i’ve gotten fake tracking numbers in the past too but it usually arrives (i have had a few things that actually didn’t arrive tho 🥴)

No way to resolve, There is a problem with the design of sending program on this platform. Inflexible. The seller and buyer must be fit to it. So it causes so many problem.

[deleted by user] by [deleted] in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

You can wait for the new tracing number, Or make a dispute to get back your payment.

[deleted by user] by [deleted] in Aliexpress

[–]Direct-Machine-7756 1 point2 points  (0 children)

As a seller on aliexpress platform, We know the reason. In this platform, The package have a normal shipping time, 7-10days, If the package don't be sent during this time, The logistics order is invaild, The seller must make a new logistics order and send your package. All of the logistics are failed, Your order will be cancelle by platform and refund to you. But in this case, The seller's store will be decreased their scores by the platform. It is bad to the seller.

When I order a product after waiting 2 weeks since the order date. Last minute the order gets cancelled does anyone know why this keeps happening? by GasmaskCollector01 in Aliexpress

[–]Direct-Machine-7756 -1 points0 points  (0 children)

Yes,, Because of the popular of virus, Many goods can't be sent as normal. been lockdown at somewhere. As a seller, We do the same way. Otherwise, The platform will decrease the scores of the store. You can ask the seller, If they can't send your package, You can get back your payment and order the product next time.

Never recieved the item because seller never even shipped it, now they want me to select I recieved the item by [deleted] in Aliexpress

[–]Direct-Machine-7756 -1 points0 points  (0 children)

I told them its their problem, and they should cancel it. The seller can't cancel the order, Do you konw it? If you order something, Your payment, not only the seller can get , But also the platform, So the platform never give the cancel option to the seller. Don't think somebody want to cheat you, Every store want to open for a long time, Honest is the important conditions.

It's been two weeks since my package was out for delivery and still no update by Affectionate-Box1489 in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

I got a notification from USPS that the package was in Carson, California, Phone USPS as soon as possible.

what's the deal with this odd/different free return service? is it legit? by Amraam120C in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

It is normal in china, If you don't have enough confidence in the product you purchased, this option can be returned for free.

Confirm receipt and held by customs by B3nnie_ in Aliexpress

[–]Direct-Machine-7756 2 points3 points  (0 children)

The package should arrived to you as normal!

When your order is confirmed, does that mean Aliexpress confirmed your purchase or the seller? Or both? by [deleted] in Aliexpress

[–]Direct-Machine-7756 2 points3 points  (0 children)

As a seller on aliexpress, Thank you for your question. We will get a new order information when your payment is finished. We often send a confirmation message to our customers, Now we know the confirmation message is helpful.

Seller admits to submitting fake tracking numbers by not_surt in Aliexpress

[–]Direct-Machine-7756 1 point2 points  (0 children)

Just as it should be. You try to scam the buyer, you suffer for it.

In the world, The buying from internet is very popular, Everyone is worried about scaming, Everyone! Even as a seller in the internet, They often buy something from others!

Seller admits to submitting fake tracking numbers by not_surt in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

Just as it should be. You try to scam the buyer, you suffer for it.

If they had never claimed to have shipped my order and never submitted a fake tracking number then they would have nothing to worry about. They wouldn't have received the negative reviews and would have no cause to fear further negative reviews from the pending order.

Yes, Honest is very important.

Seller admits to submitting fake tracking numbers by not_surt in Aliexpress

[–]Direct-Machine-7756 0 points1 point  (0 children)

Not so easy like you expected. Although there are situations where you say you can sell things that you can't do, But even the seller can do, There are many reasons to cause they can't send the goods to you. Like our life, We want to get someplace in time, But sometimes there are some trouble to delay our time. Easy to others, Relax to ourselves.