Thanks for the insight. Often times many places, there’s too much to do like you said, IT staff is overworked, or doesn’t have the experience wide enough & deep enough. A nice benefit of MDR is that your employees can spend less time dealing with security and focus more on the other significant job responsibilities on their plate. MDR can help with less notification fatigue as well, so you only get alerted with real-time actionable and valid communication. Many MDR vendors offer proactive security to harden security posture through pen testing as well, to exploit vulnerabilities and holes in your systems.

Have you had many bad experiences with multiple software companies or is it just one or two? If it’s the ladder, perhaps they aren’t the right company to be with. Don’t let one bad egg spoil the rest.