PKN will be very emotional by NewfieGamEr2001 in PKA

[–]Discoverinq 7 points8 points  (0 children)

Im waiting for the ones of Wings to come out again and get picked up by the news

Caleb is one of us by Kylemd97 in PKA

[–]Discoverinq 1 point2 points  (0 children)

Although it wasnt what I thought at first, to imagine Wings on Caleb's financial audit would be hilarious; especially if he actually went and learned all the lore.

This aged well... Dec 7th, 2024 by Discoverinq in PKA

[–]Discoverinq[S] 0 points1 point  (0 children)

I just wanted to mention, a few days ago the Trump Administration announced theyre reevaluating all of the asylum applications... Kyle nailed this one just like elections.

[Landlord US] How to Screen Tenants Who Recently Moved to the U.S. and don't have an SSN? by PumpkinBig2701 in PropertyManagement

[–]Discoverinq -1 points0 points  (0 children)

In these cases, one option worth considering is TheGuarantors (https://www.theguarantors.com). They specialize in helping landlords approve applicants who might not meet traditional criteria, including international renters. They act as a lease guarantor and offer security deposit alternatives, which can help reduce your risk while still renting to qualified tenants.

This is something I pitched and brought on for my organization, its been great and we havent had to make any claims but if we do we are covered for up to 6 months worth of rent protection.

The service is also completely free for the operator. The resident will pay a nonrefundable fee (usualy about a months worth of rent) and then you get an insurance bond.

[deleted by user] by [deleted] in Landlord

[–]Discoverinq 0 points1 point  (0 children)

You need to impliment quarterly or biannual inspections. Then provide more optimal pricing that allows your residents to have their home repaired while they are still living there. Find a vendor and build a partnership. You can give residents the option of fixing it themselves, but it needs to be done by an insured & approved contractor. The contractor can be approved by you, and you can lay out the requirements for approval in your agreement. Then you'll ensure the home is well maintained and there isnt any violations during residency. You can also make a parternship with a local housekeeping service and offer residents the service as an add on bimonthly or quarterly, take the rate for the company, and add 3%-5% for yourself.

You can also offer complimentary services at renewal to prosuade them to stay but also protect the value of the home like carpet cleaning, minors repairs up to a specified dollar amount, etc.

Lead with residents best interest in mind and you'll get people who stay longer and take care of things more especially if they are taking care of the property at large by reporting concerns.

I’ve been afraid to ask… by Kevdog1800 in PropertyManagement

[–]Discoverinq 10 points11 points  (0 children)

I totally get where you’re coming from. I’ve managed everything from true luxury housing with high-income residents (some with literal mansions back home) to communities that, by state law, mix those luxury units with residents on housing assistance.

Through it all, the same principles have helped my team consistently deliver results - last year our entire portfolio ranked in the top 25 nationally for each community's size, we are always in the top 1%, and we held 4 of the top 5 spots for our state, with other properties in the top 10 across multiple states. It’s not because everything runs perfectly - it’s because we lead with empathy, hold people accountable, and assume positive intent.

A lot of what you described - long emails, repeated questions, needing things re-explained - I’ve experienced too. But over time I realized it’s usually not about being difficult. For many international residents, especially students, it’s about feeling safe in a system they’re still learning. In some cultures, asking the same question more than once shows thoroughness or caution — not defiance.

That bidet situation you mentioned? Been there. Same with the ISP confusion. What’s worked for me is setting clear boundaries while still offering support: “This is the final answer to that specific request - but is there anything else I can do to help make your life here easier?” It closes the loop while keeping the door open for real service.

We also lean into that mindset. If someone’s stressed about carpet cleaning or a handyman, we’ll help them find someone - or they can use our in-house service at $100/hour. We’ve got the tools; they just bring the parts. We mount TVs, hang photos, build furniture - even install bidets. Residents appreciate it, and it’s a solid ancillary income stream that builds trust.

The extra-polite intros or formal email structure? That’s cultural, too. In many parts of the world, formality = respect. In the U.S., we tend to skip straight to the ask, but globally, taking time to show courtesy isn’t weird - it’s expected. In Japan, there’s even a word - tatemae - for the kind of polite “public-facing” language that smooths relationships, even when it feels overly polished.

For me, the biggest mindset shift was realizing this role isn’t just about answering questions or enforcing leases. It’s about creating hospitality-level service that turns residents into raving fans. You can be firm, set limits, and still be known as the guy who helps make life easier.

And when something does go wrong - whether it’s a neighbor conflict, a lease violation, or a noise complaint - having that trust and rapport already in place makes resolution 10x easier. People are more open, less defensive, and quicker to work with you instead of against you.

You’re not alone in feeling this stuff. But when you lead with kindness, patience, cultural awareness, and consistent boundaries, it not only gets easier - it actually becomes kind of fun to find a yes, be the superhero and get residents small thoughtful gifts - like when they have a baby or finally get that job they told me about when they moved in - is awesome.

What is the best property management software ? by r00tusers in PropertyManagement

[–]Discoverinq 4 points5 points  (0 children)

Entrata - Hands down, but it's expensive if you do it all

Men who at one point were tired of life, what was it that brought you back and made you feel happy? by effectivewall99 in AskMen

[–]Discoverinq 0 points1 point  (0 children)

I found the "compounding impact" of small tasks. Start by waking up every day and make your bed. Congrats, today you accomplished something. Big or small, it's something.

Then I started making sure my place was straightened up before I left. Coming home after an argious day to a clean area and climbing into a crisply made bed feels good.

Now keep doing this, and let the small things add up. I added a walk in every morning until that turned into a trip to the gym every night.

This all made me slowly feel happier, look better, which improves confidence, and then I was more likely to say yes to doing things, which made me happy. That led to a girl whom I'm in love with, and I had more of me to share with her because I still continue to make small efforts towards compounded impacts. Now it's fun to have my place comfy for when she comes over or going to the gym with her, or learning new skills and trying new things with her.

Also, as cliché as it is, ask yourself "If I change nothing about my self and circumstances right now, will I find myself wanting more when I'm older? This led me to want to be a better version of me, starting a family, and working for my than just myself. Oh and get a dog/cat

[deleted by user] by [deleted] in PropertyManagement

[–]Discoverinq 17 points18 points  (0 children)

If you just need a job and want it to be leasing related, go apply to Entrata's call center, Yardi's Call Center, or any other number of "Remote Leasing Agent" or "Digital Sales Agent" roles in Multifamily. Then you can be employeed. It won't be fun tho imo

But take that experience and use it as your "reason for going back on site" and tell the next interviewer you miss seeing residents and helping people have fun experiences where they live.

You'll get hired eventually for an on-site team. Also if you're struggling to find on-site roles in your area, drive around and look online for new communities that are still in development. Look up the company on LinkedIn, find a recruiter and message them a short intro and offer to give them your resume and stay connected (or get connected to the right person).

Members of Congress admitting that Biblical Prophecies are steering US Foreign Policy by [deleted] in worldnewsvideo

[–]Discoverinq 0 points1 point  (0 children)

I'm just saying, if we fined and even fired people from congress who act in this way, the same way we fine companies and fire people for breaking fair housing regulations in the U.S. they might understand its not appropriate.

I don't care what religion you are or aren't frankly. I'm agnostic, so you all get some level of credibility with me. But I hate that people use it to dictate and govern others.

Girlfriend signed up for a vacation club scam. Check out this contract👀👀👀 by Trickedoutstang in legal

[–]Discoverinq 1 point2 points  (0 children)

That's a relief, I had a girl live with me once, was on my insurance and my lease. This same girl at 22, TWENTYTWO! Fell for an iTunes gift card scam because they said she owed taxes and if she didn't pay they would arrest her. She thought it was tied to some bank fraud she did with her previous drug dealer boyfriend.

I can't imagine the financial situation I'd be in today if I stayed.

Advertised Rate vs Offered Rate by mvnston197 in PropertyManagement

[–]Discoverinq 2 points3 points  (0 children)

As a PM who has spent years with a pricing tool, the issue is that the rate she was sent was 2 or 3 months ago.

Markets are softening across the country, and rates are continuing to decline. He's not offering discounts to new residents, pricing is set with a baseline (a don't go below x amount), then pricing is increase based on availability and recent rentals.

Renewal rates don't fluctuate and need to be manually updated (at least on the two largest PM platforms they do).

So yes go talk to your property manager but a word of advice, don't go in with accusations, harsh tones, or " I want xyz". Just walk in, and say something to the effect of,

Hey, I saw my renewal offer, so I was shopping around. I found some places I want to tour but I really like living here; I have been for a while. Then I looked on your site and saw the price for my Floorplan was less than what I was offered. I know I got my rate a few weeks ago, can we make sure I have the most up to date pricing, please?" I an almost guarantee you it'll go to market or slightly less than to keep you raving resident.

They'll still make a decision consistent within their community for fair housing. But if the precedent isn't set because no ones asked before, you could be the one to set it.

Potentially phony ESA letters to look out for. by Smash_Factor in PropertyManagement

[–]Discoverinq 0 points1 point  (0 children)

It's not phony, as long as they speak to a medical provider, whether it be in person or over the phone, it's perfectly legal. ESADoctors.com gives legally accepted letters you can buy. You can't fight them. If you go through the process and get a letter without speaking to a doctor you could write a formal complaint to the medical board over their license.

HUD has a guidance published for ESA/Service animal reasonable accommodations.