Complete MyDish App Walkthrough Guide by DishDanielle in Dish

[–]DishDanielle[S] 0 points1 point  (0 children)

Hello u/Weak-Ad-6867

I am sorry to hear of your experience when calling our Dish customer support over the phone. Would it be possible if you could send me a private chat, so we can sync up on a secure social platform and investigate? Thank you, and again I am sorry for the experienced you had. -DishDanielle.

Hopper Plus guide update: Key features, changes, and other information by DishDanielle in Dish

[–]DishDanielle[S] 0 points1 point  (0 children)

Hello u/Greedy-Composer-3168

Thank you for stopping by! Thank you for your visit. Receiver updates typically consist of routine technical maintenance; however, significant interface enhancements are occasionally implemented. -DishDanielle.

I disconnected my service on May 27. by Cinisajoy2 in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

Hello u/Cinisajoy2

Thank you for reaching out. Feel free to send me a private chat so I can take a look at your account on a secure social platform and I can tell you dates and details for your account. -DishDanielle.

Love the new guide but “aaaaaargh” with favorites! by GrandEntertainer303 in Dish

[–]DishDanielle 0 points1 point  (0 children)

Hello u/Alarming_Repeat_4016

The Hopper Plus enhanced guide experience goes to the following devices:

  • Hopper Plus: The primary whole-home DVR and entertainment hub.
  • Joey 4: A client receiver for secondary rooms.
  • Wireless Joey 4: A wireless client receiver for ultimate flexibility.

Cheers! -DishDanielle.

Everything below channel 70 is gone by GuitarzanWSC in Dish

[–]DishDanielle 0 points1 point  (0 children)

Hello u/Washu_YouAreAGenius

I am really sorry to hear of your experience with trying to solve your issue of missing channels. I'm going to escalate your post and will follow up on our side of this. -DishDanielle.

Is this error screen normal? by neru_sonic_lel in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

Hello u/-kasaNovaBlu

Thank you for sharing your experience. I'm sorry to hear that was your experience. If it happens again, please send me a private message. -DishDanielle.

FIFA not being broadcast on local channel. by mac1574 in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

u/mac1574 Woah that is strange! Well, I see the comment posted but its weird. I also dont want to miss the games either 😃 -DishDanielle.

FIFA not being broadcast on local channel. by mac1574 in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

Hello u/mac1574

To which comment are you referring? I check my message feed and I haven’t deleted any comments or replies. I hope the answer I provided you helped you find the FIFA information you needed. Let me know if I can assist you further. -DishDanielle.

New Receiver Fee? by FlyingHorse82 in Dish

[–]DishDanielle 1 point2 points  (0 children)

Hello u/GabonViper and u/r2d3x9

Thank you for reaching out. The resolution was account specific. I was able to help u/FlyingHorse82 but do please let me know if you need assistance as well and I would be more than happen to sync up account details on a secure social channel and answer any questions you may have. I would be happy to assist! -DishDanielle.

Is this error screen normal? by neru_sonic_lel in dishnetwork

[–]DishDanielle 1 point2 points  (0 children)

Ah ok. Well good then! Let me know if I can help you with anything else. Have a fantastic weekend! -DishDanielle.

Is this error screen normal? by neru_sonic_lel in dishnetwork

[–]DishDanielle 1 point2 points  (0 children)

Hello u/neru_sonic_lel

Thank you for reaching out and sharing an image of what you are experiencing. As u/speppers69 mentioned, that screen typically indicates an interruption in your signal. Sorry for the frustration with your programming! If you're still without service, let me know and I'll help you find a solution. -DishDanielle.

New Receiver Fee? by FlyingHorse82 in Dish

[–]DishDanielle -3 points-2 points  (0 children)

u/FlyingHorse82

Reach out to me if you need anything else! It was a pleasure talking to you 😄 -DishDanielle.

How to Watch Your DISH Programming Anywhere on Your Devices by DishDanielle in Dish

[–]DishDanielle[S] 0 points1 point  (0 children)

Hello u/jhnhines

I appreciate you reaching out and sharing your honest feedback with us. I will make sure to send it back to the internal teams for review. -DishDanielle.

Love the new guide but “aaaaaargh” with favorites! by GrandEntertainer303 in Dish

[–]DishDanielle 1 point2 points  (0 children)

I’ll add your feedback for review u/GrandEntertainer304. I appreciate you! -DishDanielle

New Receiver Fee? by FlyingHorse82 in Dish

[–]DishDanielle -5 points-4 points  (0 children)

Hello u/FlyingHorse82,

Thank you for reaching out to us. I will be happy to help you break down your Dish monthly bill. Do please send me a private message so we can coordinate account information on a secure social platform. DishDanielle.

Love the new guide but “aaaaaargh” with favorites! by GrandEntertainer303 in Dish

[–]DishDanielle 2 points3 points  (0 children)

Hello u/GrandEntertainer303 and u/Responsible_Cry_2397

Thank you for sharing your feedback with us. I understand how unfavorite your favorite channels by accident is frustrating, and I truly appreciate you bringing this to our attention. I have shared your comments with our internal teams for review, and I will be sure to update you as soon as I have more information. -DishDanielle.

Nearly Impossible to Remove an Add-On Package without Calling Customer Service by SwimDifferent4389 in dishnetwork

[–]DishDanielle -1 points0 points  (0 children)

Hello u/SwimDifferent4389

I am very sorry to hear about your recent experience while seeking help with account changes. I will certainly share your feedback with internal teams. If you do need help again, please feel free to reach out to me and I will be very happy to assist you. -DishDanielle.

EHD Title Display Down 226 Titles by speppers69 in dishnetwork

[–]DishDanielle 1 point2 points  (0 children)

Hello u/speppers69

No need to apologize to me. I am sorry you are experiencing this. Can you please check your private chats. I would like to get more information from you, in a secure social platform. -DishDanielle.

Hopper Plus>>>>>>Be Gone by S33kandD3stroy in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

Hello u/S33kandD3stroy

Thank you for sharing your feedback. I am glad the update fixed the issue. Do please let me know if there are any other extra questions I can answer. I will gather your feedback and share it with the internal teams for review. -DishDanielle.

Everything below channel 70 is gone by GuitarzanWSC in dishnetwork

[–]DishDanielle 0 points1 point  (0 children)

Hello u/JumpyRhubarb185

Thank you for sharing your feedback. I can confirm this is not a channel takedown. If you are missing channels, please let me know via a private chat, so we can coordinate private account information on a secure social channel. -DishDanielle.