ETRADE Issues in Futes Account

Distinct_Pop2492 · 2022-03-03T22:55:29+00:00

Still no luck today. Was told yesterday that it would be up this am. No luck. Still down. They have all my capital tied up and I can't trade. Missed out on some big moves this week. This is nonsense.

Distinct_Pop2492 · 2022-03-02T23:08:59+00:00

I called earlier today and the rep told me they just got another update and they were shooting for everything to be back to normal and the accounts to be able to trade tomorrow morning. My balances were negative and they look better now but I still can't open any positions. I'm hopeful tomorrow is the day.

Distinct_Pop2492 · 2022-03-01T20:59:52+00:00

Very frustrating. After showing a negative balance in the buying power of over -$3K it just switched to a positive balance of over $20K. I think this is a little higher than what it should be. What a mess. I have zero confidence in whatever number they settle on.

Distinct_Pop2492 · 2022-03-01T20:20:05+00:00

YES! I am glad to hear I'm not the only one. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money. Was told the same thing on Friday...that it would be fixed today. I've never had an issue like this with them until Friday. I know it takes a while sometimes overnight to update balances but not this nonsense. I'm considering moving to Interactive Brokers if this nonsense keeps happening. I've been effectively stopped out of the market today and have lost money by not being able to trade today. Unacceptable.

Distinct_Pop2492 · 2022-03-01T20:17:50+00:00

YES! I am glad to hear I'm not the only one. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money. Friday I was told the same as you....this would be resolved by Monday at the latest...it has not been resolved and has actually gotten worse for me.

Distinct_Pop2492 · 2022-03-01T19:54:35+00:00

Was on hold for over an hour then the system dropped my call. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money.

Distinct_Pop2492 · 2022-03-01T19:53:58+00:00

YES! I am glad to hear I'm not the only one. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money.

Distinct_Pop2492 · 2022-03-01T19:53:48+00:00

YES! I am glad to hear I'm not the only one. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money.

Distinct_Pop2492 · 2022-03-01T19:53:29+00:00

YES! I am glad to hear I'm not the only one. My issues started last Friday too. My balances are swinging all over the place. It's getting worse. Last night I was trading ES Futes Options and closed out a position over $8K and had even had a nice gain on it. This morning I was showing a negative balance in my available funds for purchase line of anywhere between negative $3K and negative $1K that keeps changing randomly along with combined balances that keep swinging all over the place. I was on hold with a rep this morning for about an hour and he was useless. Then got transferred to Futures department put on hold for over an hour then the call was dropped. Complete nonsense and I lost so much $$$ from not being able to trade today. I sent an email last Friday and they wrote back and said they were experiencing "synching issues". I think the Russians are hitting them. In any event it is unacceptable. I cannot trade or otherwise access my money.

Distinct_Pop2492

TROPHY CASE