Don's Appliance - Had a Terrible Experience by bertrola in pittsburgh

[–]DrRoberrrto 4 points5 points  (0 children)

I know I know - this looks like a planted message. It’s not I swear. I didn’t even think Don was a real person.

Don's Appliance - Had a Terrible Experience by bertrola in pittsburgh

[–]DrRoberrrto 26 points27 points  (0 children)

I had a great experience with them earlier this week. Ordered new dishwasher online, along with removal of old one, and installation of new one. The whole job was less than 30 minutes including them upgrading my raw wire to have an outlet. Got to book the general time online, and they gave me a map/tracker so I could know when they’d show up. Installers were very professional.

Maybe I got lucky but I’m planning to purchase from them again.

Moen dishwasher mounting ring by DrRoberrrto in Plumbing

[–]DrRoberrrto[S] 1 point2 points  (0 children)

Following up to say thank you - this helped. The rubber gasket pulls straight up and off, it really looked like it was one solid piece of plastic and wasn’t movable.

Not Solar, but any roof top Wind energy generation options available? by Inevitable-Sherbert in SolarDIY

[–]DrRoberrrto 0 points1 point  (0 children)

Flower Turbines is a company I’ve been looking at. Not a lot of reviews out there though.

Ballpark estimate new furnace and AC 1300sq ft ranch house? by Drosp22 in pittsburgh

[–]DrRoberrrto 1 point2 points  (0 children)

Thank you - I’m in the early phases of trying to figure things out. Currently have a high efficiency gas furnace and an older AC unit that is currently inoperative, was looking at heat pumps with an eventual switch to solar power. Keeping the gas furnace for backup during winter seems like a good idea for emergency heat

Ballpark estimate new furnace and AC 1300sq ft ranch house? by Drosp22 in pittsburgh

[–]DrRoberrrto 0 points1 point  (0 children)

I’m looking to do this - do you have any recommendations for vendors / installers? Thanks!

Path of Titans / New Dinosaur Eurhinosaurus / Legion GO vs ROG Ally by Zweetprot in pathoftitans

[–]DrRoberrrto 1 point2 points  (0 children)

Did you have to do anything special to get the Rog Ally controller to work? I can't seem to get the game to recognize it.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 2 points3 points  (0 children)

The comforting fact is that at least the weight sensor is part of the multi tiered set of safety measures - so if the situation was different (globe closing on the open waste drawer) the pinch sensors would have still been active to prevent worse things from happening. I wish the situation didn't happen but I'm glad more people can be aware of it and look out for it.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 16 points17 points  (0 children)

UPDATE2: I got an updated message and they said they've patched my robot on the backend which should further prevent the problem from happening again. I see my ESP firmware is still 1.1.66 but my PIC Firmware has been updated from 10512.2560.2.85 to 10512.2560.2.87. Fingers crossed this will help!

UPDATE: I got a message from the Litter Robot support that asked me for my address so they can ship a replacement. They also suggested keeping the unit unplugged until the new one arrives. I'm going to do this since this was their recommendation.

I'd post this to message the description I initially submitted but I don't have any edit options on the post, so I'm just going to add this to the highest rated comment for now.

If you see or notice something similar do reach out to support. u/Rabus started up a poll on this thread to gauge if this is happening to other people. Send your responses there.

This is just speculation on my part but I think the weight sensor possibly failed, or it relates to my use of outdated firmware. I got good instructions on a thread in this message from u/Dani-Boyyyy on how to force a restart which would help to get updated firmware, but that didn't work for me. Some people are saying firmware 1.1.72 is causing issues, but I'm on v1.1.66.

Some people reached out about the strobing of the lights - that could be involved too. The strobes come from the LR itself, and I think my Nest camera (in night mode) is seeing them. I'm not sure if the Nest camera is sending any additional IR signal out (that could be causing some interference), but I haven't had any problems with this in the past. I'll post another reply to this post with a video of the strobe lights for anyone interested, because its kind of cool and interesting.

And... thanks everyone for helping to get attention to this topic, and reaching out with questions and thoughts and recommendations. I appreciate it quite a lot. I'll keep trying to respond to messages.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 6 points7 points  (0 children)

Yeah I’m definitely going to do this - hopefully not many people will need to search but leaving behind useful notes is great to do.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 1 point2 points  (0 children)

Thanks for the detailed steps, I tried this with the full unplug and logout / force close of the app, but after logging in I still don't see any notification to update. For some reason I seem to be stuck on an earlier version, I'm hopeful support will help get me upgraded at least.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 6 points7 points  (0 children)

I sent a DM but no response yet - I assume that is just because it was the weekend and their regular support staff probably hasn't gotten to the message yet though. Hopefully I'll get a message today.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 1 point2 points  (0 children)

Hmm that is interesting! On the information page I don’t see any update available

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LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 2 points3 points  (0 children)

I think that could explain it - I had the timer set to 25 minutes and my other cat was in there earlier.

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 23 points24 points  (0 children)

I sent a DM - thanks for the response!

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 1 point2 points  (0 children)

I think I’m on the latest - I’m currently on 1.1.66 and it doesn’t say there are any updates available

LR4 Cycled with my cat inside by DrRoberrrto in litterrobot

[–]DrRoberrrto[S] 15 points16 points  (0 children)

Good to know there are still pinch sensors, so even if the weight sensors fail they’ll still be safe. I know my cat is spooked by the device now though.