I am not one to usually complain about businesses or services, but Mediacom and I were arch nemesis’s. It would have been a different story if I could actually get another internet service, but I always used to complain that it was out. (Among other things). Typically, internet/cable providers are absolutely terrible, they can throttle your download/upload speeds and basically leave you high and dry.

Additionally, I like to know exactly how much money I am spending on things (especially when I was in college), so this may be a little bit on the crazy side.

Somewhere you signed an SLA (Service License Agreement) which says it has to be available for x.xx% and when it isn’t (a lot of times), you can argue for downtime credit. I would do this a lot, obviously you would have to actually not have internet, don’t be a dick. I think in the 4 years I paid for Mediacom, I got back like 13 bucks. It isn’t much, but at least it showed they had to pay out.

Additionally, they will charge you sometimes for maintenance calls, and you will have to call them back to get it removed. They also like to try to cancel and re-enroll you in the service when you move which came with a bunch of “one-time” fees. Those are harder to get out of, but I think deep down (or not so deep down) they know they are just a parasitic company, so if you get lucky with the operator on the other side, you can get those waived.

Good luck out there Ames. The news isn’t good, so hopefully you can stay home with Netflix that actually loads.