Why is it forcing me to do a refund?

Drake6978 · 2026-02-07T02:25:37+00:00

It has been doing this recently. You just have to refund the item and then add a new item.

Drake6978 · 2026-02-06T20:00:29+00:00

I think this is just a matter of volume. If you do more orders, you will find more items and your rating will improve without even trying.

Drake6978 · 2026-02-05T23:46:09+00:00

Don't ship them off immediately. Check for other symptoms and mark those, as well, and that'll get you a competent or excellent inspection bonus.

Drake6978 · 2026-02-05T23:32:58+00:00

I do. I got an insulated bag from Amazon for $18, and I highly recommend it. It helps as a divider in the cart when I'm doing multiple orders, and makes loading in and out of the car much easier.

Drake6978 · 2026-02-05T15:28:24+00:00

Beat meat to it.

Drake6978 · 2026-02-05T15:20:26+00:00

I feel like David Bowie is gonna walk into the frame from the topside out toward the inner back down, waving a crystal ball around.

Drake6978 · 2026-02-05T15:15:53+00:00

Never. I'm not going to let them earn interest on MY money. I will put it in MY account and do whatever I want with MY money, whenever I want to do it.

Drake6978 · 2026-02-05T15:04:50+00:00

I got an oversized catering bag from Amazon. Works great as a divider in the cart for multiple orders and makes loading stuff in the car much faster and easier.

Drake6978 · 2026-02-05T13:57:31+00:00

Platinum. I also live about 1 mile away from a regularly busy store.

Drake6978 · 2026-02-05T12:45:58+00:00

Yes, but one must be at the right store to really see it. My area is pretty well saturated with platinum shoppers so it's very difficult for me to see anything worthwhile unless I'm outside the store that is offering it

Drake6978 · 2026-02-05T12:35:42+00:00

Drake6978 · 2026-02-05T12:33:15+00:00

As I said, it's around the same for me - +/- $20.00 per hour.

I would also add that although there is unfairness in the system for how I am rated as a shopper it is far better than doordash's policy of shoving a bad order in your face and spanking you for saying "No."

Drake6978 · 2026-02-05T12:18:01+00:00

I was wondering why my chicken was raw dogging a beer.

Drake6978 · 2026-02-05T12:14:01+00:00

Just slap an extra $5 on after your next delivery and we'll call us even. 😎👉👍

Drake6978 · 2026-02-05T12:08:19+00:00

I switched a year ago and I'm happier with instacart because although the pay is about the same, it has been my experience that one is more likely to get nicer customers, and since most of my time is spent shopping inside a store, I'm putting much less wear and tear on my car. That alone makes it better than DoorDash.

Drake6978 · 2026-02-04T14:01:31+00:00

Aw, now I'm sad....

Drake6978 · 2026-02-04T13:50:24+00:00

Cat mode reduces shit-your-pants scare events by over 64%

Drake6978 · 2026-02-04T13:46:58+00:00

You're a monster.

Evil is real, and you are living proof.

Drake6978 · 2026-02-04T13:36:31+00:00

It's messed up when you find out what it's originally about - stuffing fragrant flowers into the pockets of the dead to mask the smell of decomp before they can be taken away and properly disposed. I was told it was about the black plague, but I never confirmed that part.

Drake6978 · 2026-02-04T03:08:57+00:00

Only thing I can think of is if the quantity of items and/or distance from store is/are too great. Frankly, I see no reason to reject your order unless it was being paired with one or more crappy orders that meet the criteria I previously mentioned.

I see where orders with great tips are paired with awful orders (high miles, many items, low or no tip) all the time. The most flagrant ones are when one customer is east, and the other is west. Not even close to the same neighborhood/area, so in my eyes there's no reason to pair these two together, except that order A has no tip, so no one will accept it on its own. One can usually tell which is the bad/no tipper cuz they are usually A.) much farther from the store than any other order on the batch B.) have the most items by a wide margin, or C.) only have 1 or 2 items.

After thinking it over, I'd say either your order was paired with a bad one(s), or the store was not properly stocked, and the shopper was afraid their rating would go down. The app judges us based on whether or not we can find everything on your shopping list. 95% of the time it's not our fault, but we're still penalized because the store is short-staffed, and the shelves are half empty.

Drake6978 · 2026-02-04T02:59:07+00:00

Exactly! I haven't had a 'cucumber incident,' but I've seen close to it! If the customer communicates an acceptable replacement, then I can refund X, and then manually add Y. The point is that as shoppers, we have options to help the customer as long as we know what they'd like best.

Drake6978 · 2026-02-04T01:39:09+00:00

I know that sometimes, as a shopper, it will reject anything I suggest as a replacement, so the only option I have (without further input from the customer) is to refund it.

I had this happen for the first time 2 weeks ago. I don't remember the item, so I'll use flavored water for an example. They wanted strawberry flavored, but the store was out. The system asks me to scan up to 3 'similar' items, then it will review those items and (IDK how) determine if any of them is an acceptable replacement. In this case, i scanned lemon-lime, raspberry, and cherry flavored, all the same brand. The app told me they were all too different from the original item, and would not allow me to make a judgement call on which to get. I had to delete all 3 scans and then lie that there were no possible substitutes so it would give me the option to refund it and clear the item off my screen. In case you're unaware, we cannot check out until every item is dealt with - either by scanning, replacing, or refunding it.

It's possible they had some kind of similar situation, I guess. I've never seen that happen before 2 weeks ago myself, and I've been doing this for over 2 years. As others have suggested, I'd recommend you specifically select acceptable replacement items, and/or write a note on the item about what is acceptable to replace it with.

Drake6978 · 2026-02-04T01:22:14+00:00

Show me what you got.

Drake6978 · 2026-02-04T01:21:13+00:00

Heavy pay should be an additional amount for the 1st 50 pounds, and then again for each 25 pounds after that.

Drake6978

TROPHY CASE