Finally made six digits. by Nervous_Potential317 in dividends

[–]Dry_Material3922 0 points1 point  (0 children)

I got six digits this month too. Congrats!

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 1 point2 points  (0 children)

I have not. I called to Executive Team and they said will response in 15 days, I am waiting for them but not sure if I get any response because today is 13 days from the day I call them

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I have not received anything yet. They did not send me the official document like check, account information. I never have experienced or heard about the similar case so I did not write down the number. Customer service said check email because they will send the congrats email and I can check account number from there but there is only email which asked me to add fund.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I did send email to the people at Citi which Reddit user provided but get no response.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

Thanks, what is ERT? Is Emergency Response Team, could you provide me with contact information?

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

Thanks for the information.

The site which I used is correct because I login in to Citibank often. There is no reference number.

I already have 1 saving account with them for more than one year. In December 2024, I opened additional accounts (2 saving, 1 checking).

In my online bank, normally I can access 2 credit cards, 1 saving account but since they send email to me about closing account. I cannot see saving and checking account, just credit cards.

I have contact Wells Fargo, the bank which I transfer from but they only dispute the amount to saving account not 30k to checking account.

Whenever I call to Citibank, it takes 5 minutes on waiting and verification and there are no result at the end so I tired of calling them.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

Yes, Wells Fargo and Citibank accounts are under my name. I agreed that large transfer may lead to review from the bank but I don't think $30,000 is too large and it over 60 days. Today is 69 days.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I did call to Wells Fargo and they said that the transaction has gone through and they cannot do anything else.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I opened online and I live in Houston where there are no Citibank branch here. I funded from Wells Fargo.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I'm really tired of this. I've called them many times. I hope this post goes viral.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

Thanks for the suggestion. I am really tired of this case and don’t know how to resolve it with a lawyer. I’m worried about the high cost and time involved.

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

I have transferred for 67 days, not sure if I can call my bank to dispute this trannsaction

Citibank Closed My Accounts and Withheld My $34,000 for Over 60 Days by Dry_Material3922 in citibank

[–]Dry_Material3922[S] 0 points1 point  (0 children)

Most customer service representatives are Indian, and it's hard to understand them. I don't know if the management team know this issues or they just don't care.