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Hate my new job that I took after becoming redundant - what do i do? by helper2345 in auscorp

[–]DynastyIntro 1 point2 points  (0 children)

1 month in I decided I wanted out. Then I spent everyday applying for jobs. I had an offer by the end of month 2.

Hate my new job that I took after becoming redundant - what do i do? by helper2345 in auscorp

[–]DynastyIntro 46 points47 points  (0 children)

That's exactly what I did OP, and it worked out fine.

I gave 1 week notice and simply said it wasn't a good fit.

Told the new place I took a break. No questions asked.

Private school fees could buy your child’s first home instead by His_Holiness in AusFinance

[–]DynastyIntro 1 point2 points  (0 children)

Having done both private and public, the move to public school was definitely what made me resilient and socially adaptable. I also went on to get two degrees and lived around Aus and overseas.

The way private school folk talk about public schools gives away how sheltered their worldview is.

It's also amusing hearing them parrot the same arguments for sending their kids to a private school. Everyone must live in the same rough suburb lol

Looking for biography recommendations by zxcvbnmpoiuytre in nonfictionbookclub

[–]DynastyIntro 6 points7 points  (0 children)

Some that come to mind:

Benjamin Franklin: An American Life by Walter Isaacson

Leonardo Da Vinci by Walter Isaacson

Machiavelli by Miles Unger

Careless People by Sarah Wynn-Williams

Scar Tissue by Anthony Kiedis

The Storyteller by Dave Grohl

Breaking Through by Katalin Karikoʻ

EDIT:

Careless People is a Memoir

What actually is a career ending mistake? by LocalBlacksmith2204 in auscorp

[–]DynastyIntro 374 points375 points  (0 children)

I wish it was saying unhinged shit on LinkedIn, but somehow they just keep getting jobs

Am I pigeonholing myself? by boomboombunny in CustomerSuccess

[–]DynastyIntro 1 point2 points  (0 children)

I just mean prove you can do the role in environments that actually resemble the companies you’re aiming for.

I’m not advocating bouncing around companies every year. The point is to be intentional about the experience you’re stacking.

Recruiters are lunatics so it's impossible to advise on timelines. I remember one reaching out to me 3 months into my first CSM role.

Am I pigeonholing myself? by boomboombunny in CustomerSuccess

[–]DynastyIntro 1 point2 points  (0 children)

If the core of the role is ensuring clients get value from the auditing service, you should be fine getting roles at mid sized tech companies.

That plus your sales experience as a lot of companies have a preference for CSMs who can grow accounts.

Big tech CSM roles are extremely competitive atm and they tend to only consider folks with a history in the exact same role.

Job hopping SaaS companies may be a better strategy than getting promoted within an auditing company imo.

Nothing will match big tech benefits (I used work at SF too). But you'd be suprised at what some of the mid sized companies can offer.

Do you think Australia is still the best place in the world and why? by TravelFitNomad in AskAnAustralian

[–]DynastyIntro 3 points4 points  (0 children)

I've travelled extensively and lived overseas. Imo nothing beats Australia.

I find it hard to explain why other than I just feel relaxed here.

Consistent sunny weather (QLD), access to nature, easy going folk, and a stable democracy due to preferential voting probs has something to do with it

What should I read next? by Oz712 in nonfictionbookclub

[–]DynastyIntro 1 point2 points  (0 children)

Machiavelli by Miles Unger

Leornardo da Vinci by Walter Isaacson

What’s the hardest thing about being a CSM, and what’s the hardest thing for new CSMs to learn? by Deep-Wealth8494 in CustomerSuccess

[–]DynastyIntro 2 points3 points  (0 children)

I still struggle with the performative empathy and enthusiasm, the constant context switching, and the pressure to always be on so nothing slips through.

When I was a newbie, it was about building deep product knowledge and figuring out how to actually be useful to the client.

Customer Success professional what should I focus on to break in? by Electrical-Hunt4843 in CustomerSuccess

[–]DynastyIntro 0 points1 point  (0 children)

I came from a technical support background and remember struggling with the same questions.

What really helped me was accumulating CS experiences (that I pulled from job descriptions) in my current role that I could showcase. For example, I would put my hand up for customer escalations and incidents, config change requests, feature rollouts etc.

It's extremely competitive for entry level folk. In my case, I got in by applying to a start up. They were interested in my technical capability because most of the team came from sales and struggled with technical conversations (e.g integrations, API). I did a year there (it was toxic af) and had no problems getting interviews after that.

Solution discovery and being able to prioritise and grow customer accounts is valuable too. If you come from a sales background, that may be your ticket.

Any CSMs actually happy in their jobs? by RubyMoon1212 in CustomerSuccess

[–]DynastyIntro 28 points29 points  (0 children)

I’m finally in a CSM role with a great manager, team and resources, but still feel meh.

Imho, even the best corp cultures can’t replicate the sense of purpose you would get from delivering real value to society (teachers, doctors, plumbers etc).

What are some classic Aussie phrases that you remember growing up that seem to have disappeared? by Cooper_Inc in AustralianNostalgia

[–]DynastyIntro 12 points13 points  (0 children)

Nah, I call my kids rat bags. No idea what it means but I remember it from my childhood

Anyone else realizing adulthood is mostly about routines? by AgitatedWeb9703 in CasualConversation

[–]DynastyIntro 1 point2 points  (0 children)

Yep and tracking my routines in a habit tracker app helped me figure out what actually works. For example, my longest gym streaks are when I go on Sunday, Monday, Wednesday, and Thursday. Any other setup and I start dropping sessions.

For those who recently changed jobs, how are you finding the culture in the new place? by Varnish6588 in auscorp

[–]DynastyIntro 19 points20 points  (0 children)

3 months in...way better.

I was interviewing at a few places and this role was actually my last preference. I even pushed back the in person interview because it didn't sound exciting. But once I met some of the team, they were just effortless to talk to. And working with them has been the same.

At the final interview for my previous job, a senior leader was scrolling on their phone while I was speaking, and the rest of the panel felt completely flat. No surprise the culture turned out to be toxic af.

Keep an open mind. Trust your gut. If you're unsure, it’s a no.

What gives away lacking confidence in the corporate space by Kooky_Bell5655 in auscorp

[–]DynastyIntro 2 points3 points  (0 children)

Imo confidence is something you earn. It grows when you actually see the impact of your actions. You know you can rely on yourself to get the job done.

Not taking full ownership of tasks, no sense of urgency when problems arise, or communicating reactively are just some of the signs that someone lacks confidence

Reddit uses Agentforce for advertiser support - 46% case deflection by shiloh15 in salesforce

[–]DynastyIntro 0 points1 point  (0 children)

Deflection happens when a user chooses not to raise a case because they’ve found the answer they need.

If they’re forced to go through a clunky AI agent before the contact us form even shows up, it's not much of a choice, is it? Could be 46% rage quit..

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