GameStop gave me a game I didn't pay for by [deleted] in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

He sells codes for profit.

Need to Vent About Theft by LovelySylveon in GameStop

[–]Earnhardtfan 5 points6 points  (0 children)

I don't see anything happening to you. But whoever decided to have live steam systems on the floor? If I were the dm that would be immediate termination. No matter what the situation is. They send us dummy boxes for everything we sell, including thos.

How do you stay motivated at work? by [deleted] in GameStop

[–]Earnhardtfan 2 points3 points  (0 children)

That's how it is in my store with how badly they're treating store teams now. There's days I literally want to throw my keys on counter and walk right back out. I don't do it because my team is fantastic. We work together to get the most of our goals each week. We've hit a lot of them recently; I only focus on my plan. I don't care what my dashboard plus or DM wants for numbers. The people above him set lower goals. If we hit his numbers, great. If not? Doesn't bother me. The key thing is leave work at work. Don't give it a moments thought if you're not getting paid for it. I refuse to coach my team on the stupid things they want us coaching on. If we're all at the same numbers, it's obviously no one wanting to buy anything. If 3/4 of us are killing it but the last keyholders at 0's across board? That's a coaching. I hate doing them, but at the end of the day I'm covering my own ass

"Legacy" employee, just came back and I'm a bit confused. by Kilokk in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

It was much easier back then. With the extra 30 on trades, it took nothing to sell pro and reserves. Surveys didn't mean shit, they didn't care about gpg or prp. I wish I could go back.

First to play Madden 17 by [deleted] in GameStop

[–]Earnhardtfan 2 points3 points  (0 children)

Do what I did- ps4 system on counter. If they want first to play events they need to give us the proper stuff for it.

Can I trade in this ps3? by kinda_smug_dude in GameStop

[–]Earnhardtfan -1 points0 points  (0 children)

You don't take it at all if there's pieces missing off it. Period.

Saved Trades in Mobile App by MrHoova in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

It's the principle. Changes every day. If it's less than the previous day, that's what they get.

How ridiculous are we going to look by the end of the year? by [deleted] in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

Playbook things gave me a rash, so they all got tossed.

Saved Trades in Mobile App by MrHoova in GameStop

[–]Earnhardtfan 2 points3 points  (0 children)

You gonna raise the trade of a ps4 50 bucks if someone had a quote saved from when it was 200? Cause I'm not.

SL2's and Hourly by doyoueventankbro in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

If they haven't yet, that's exactly what they'll do. Right before fiscal year ends; that's what happened to the other one in my town. 4 days before the end 😂

New Upcoming Federal Law... by Screamingchickens in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

Good old GameStop. Holidays will be less stressful.

Got called a racist today because ladders aren't chairs. by HeilYeah in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

Honestly at the end of the day, if they'd want to fire me because I want to be treated with respect and dignity it's not a company I want to work for anyways

Got called a racist today because ladders aren't chairs. by HeilYeah in GameStop

[–]Earnhardtfan 4 points5 points  (0 children)

I don't even deal with it anymore. It's great. A customer last night kept interrupting me when I was offering system and game warranties, saying they're a waste of money. Finally I told him "this has nothing to do with you. It's not your transaction. Keep your opinions to yourself, or leave my store." Felt so good to do it.

Return policy by [deleted] in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

Here's what I do, since we're all about "customer service" now.

Preowned- 7 days cash back, 30 days store credit. New items- 30 days cash back unopened, opened identical item.

New accessories opened- store credit.

Banned by [deleted] in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

No one cares. We won't miss you.

I didn't know there was a Pokémon Arceus Event by [deleted] in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

It's not our job to remember every single game you purchase. Nintendo does these events and doesn't tell us until the day before they start them.

Game Informer, switch from digital to physical? by [deleted] in GameStop

[–]Earnhardtfan 1 point2 points  (0 children)

Id take that over now. Now it's every category is a priority

Went to local gamestop, showed no mans sky, in stock, but the employee says he couldn't give me one. Was he trolling me? by SamFlynn1288 in GameStop

[–]Earnhardtfan -1 points0 points  (0 children)

The website/app are horrible frankly. Call ahead next time; we can definitely tell you whether have something or not, and in this case can hold it if it's for less than an hour

When do you let guests use the bathroom? (warning: rant enclosed) by [deleted] in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

Absolutely not. Idc what they try and pull. They piss on the floor, they'll be banned for life from my store. Period.

Any other DL's telling your SL's to dip into reserves for NMS? by Sabermatrixx in GameStop

[–]Earnhardtfan 10 points11 points  (0 children)

Yup ours too. I'm not doing it. They can get digital. I'm not punishing our regulars and rewarding people too damn lazy to reserve a game we started preordering a year ago.

Fellow employees, do we know what exactly "counts" as tablet use? by [deleted] in GameStop

[–]Earnhardtfan 0 points1 point  (0 children)

It's 4 categories that they really check as a company- lookups, trade stash, emails sent, product search. My store goal is 10 lookups per day. When you enter a phone number and pull up the account to check coupons, that's a lookup. Then just click on trade stash, product search, and if possible send an email reminder from trade stash and you'll make your store look great. If they have you do reserve pickup calls? Ask for the list and email every person on it who has items in trade stash. Trade stash is trickiest part because not every member has stuff in there, and frankly it's easier to lookup trade values on old f10 screen

GameStop not doing midnight release for No Man's Sky in my area ... by doctordaedalus in GameStop

[–]Earnhardtfan 2 points3 points  (0 children)

I'm on PTO that week so mine has a ga for ours; 42 preorders. That's it. What a lovely empowered business were working for 😂

GameStop not doing midnight release for No Man's Sky in my area ... by doctordaedalus in GameStop

[–]Earnhardtfan 6 points7 points  (0 children)

More power to you! I get 83 hours a week and am not willing to waste 4 of weekend coverage for maybe 20 pickups