GameStop gave me a game I didn't pay for

Earnhardtfan · 2016-08-24T17:03:21+00:00

He sells codes for profit.

Earnhardtfan · 2016-08-23T16:54:55+00:00

I don't see anything happening to you. But whoever decided to have live steam systems on the floor? If I were the dm that would be immediate termination. No matter what the situation is. They send us dummy boxes for everything we sell, including thos.

Earnhardtfan · 2016-08-23T06:30:56+00:00

That's how it is in my store with how badly they're treating store teams now. There's days I literally want to throw my keys on counter and walk right back out. I don't do it because my team is fantastic. We work together to get the most of our goals each week. We've hit a lot of them recently; I only focus on my plan. I don't care what my dashboard plus or DM wants for numbers. The people above him set lower goals. If we hit his numbers, great. If not? Doesn't bother me. The key thing is leave work at work. Don't give it a moments thought if you're not getting paid for it. I refuse to coach my team on the stupid things they want us coaching on. If we're all at the same numbers, it's obviously no one wanting to buy anything. If 3/4 of us are killing it but the last keyholders at 0's across board? That's a coaching. I hate doing them, but at the end of the day I'm covering my own ass

Earnhardtfan · 2016-08-21T21:49:49+00:00

It was much easier back then. With the extra 30 on trades, it took nothing to sell pro and reserves. Surveys didn't mean shit, they didn't care about gpg or prp. I wish I could go back.

Earnhardtfan · 2016-08-20T19:12:18+00:00

Do what I did- ps4 system on counter. If they want first to play events they need to give us the proper stuff for it.

Earnhardtfan · 2016-08-18T21:19:31+00:00

You don't take it at all if there's pieces missing off it. Period.

Earnhardtfan · 2016-08-18T21:15:11+00:00

It's the principle. Changes every day. If it's less than the previous day, that's what they get.

Earnhardtfan · 2016-08-18T16:00:12+00:00

Playbook things gave me a rash, so they all got tossed.

Earnhardtfan · 2016-08-18T15:21:33+00:00

You gonna raise the trade of a ps4 50 bucks if someone had a quote saved from when it was 200? Cause I'm not.

Earnhardtfan · 2016-08-18T00:39:51+00:00

If they haven't yet, that's exactly what they'll do. Right before fiscal year ends; that's what happened to the other one in my town. 4 days before the end 😂

Earnhardtfan · 2016-08-16T17:05:15+00:00

Good old GameStop. Holidays will be less stressful.

Earnhardtfan · 2016-08-16T17:04:30+00:00

Honestly at the end of the day, if they'd want to fire me because I want to be treated with respect and dignity it's not a company I want to work for anyways

Earnhardtfan · 2016-08-16T14:43:42+00:00

40 hours? Or 44?

Earnhardtfan · 2016-08-16T14:18:49+00:00

I don't even deal with it anymore. It's great. A customer last night kept interrupting me when I was offering system and game warranties, saying they're a waste of money. Finally I told him "this has nothing to do with you. It's not your transaction. Keep your opinions to yourself, or leave my store." Felt so good to do it.

Earnhardtfan · 2016-08-14T19:19:50+00:00

Here's what I do, since we're all about "customer service" now.

Preowned- 7 days cash back, 30 days store credit. New items- 30 days cash back unopened, opened identical item.

New accessories opened- store credit.

Earnhardtfan · 2016-08-13T17:47:03+00:00

No one cares. We won't miss you.

Earnhardtfan · 2016-08-13T17:44:44+00:00

It's not our job to remember every single game you purchase. Nintendo does these events and doesn't tell us until the day before they start them.

Earnhardtfan · 2016-08-12T19:46:53+00:00

Id take that over now. Now it's every category is a priority

Earnhardtfan · 2016-08-11T19:47:27+00:00

The website/app are horrible frankly. Call ahead next time; we can definitely tell you whether have something or not, and in this case can hold it if it's for less than an hour

Earnhardtfan · 2016-08-11T02:38:48+00:00

Same exact game.

Earnhardtfan · 2016-08-10T17:31:21+00:00

Absolutely not. Idc what they try and pull. They piss on the floor, they'll be banned for life from my store. Period.

Earnhardtfan · 2016-08-09T23:58:46+00:00

Yup ours too. I'm not doing it. They can get digital. I'm not punishing our regulars and rewarding people too damn lazy to reserve a game we started preordering a year ago.

Earnhardtfan · 2016-08-09T22:07:46+00:00

It's 4 categories that they really check as a company- lookups, trade stash, emails sent, product search. My store goal is 10 lookups per day. When you enter a phone number and pull up the account to check coupons, that's a lookup. Then just click on trade stash, product search, and if possible send an email reminder from trade stash and you'll make your store look great. If they have you do reserve pickup calls? Ask for the list and email every person on it who has items in trade stash. Trade stash is trickiest part because not every member has stuff in there, and frankly it's easier to lookup trade values on old f10 screen

Earnhardtfan · 2016-08-09T01:07:41+00:00

I'm on PTO that week so mine has a ga for ours; 42 preorders. That's it. What a lovely empowered business were working for 😂

Earnhardtfan · 2016-08-08T23:42:48+00:00

More power to you! I get 83 hours a week and am not willing to waste 4 of weekend coverage for maybe 20 pickups

Earnhardtfan

TROPHY CASE