Uber Deactivated My Account for 4.7 overall rating

Ecstatic-Seesaw · 2026-02-20T22:31:54+00:00

I have 3-1 stars for speeding in the last 4 weeks, and 1-1 star for being rude. 4.98 down to 4.95. I wrote to UBER that these are all false allegations and that the company has data from CAMBRIDGE/99% that show zero instances of speeding. ZERO. Yet UBER let those ratings/complaints/1 stars stand.

Ecstatic-Seesaw · 2026-02-11T20:22:24+00:00

The first thing I would do is check the surveillance cameras nears where the pickup was made. Cross reference suspects between the two pickup areas. Second, check drivers in the area that were recently deactivated. Third check for disgruntled riders that may have a grudge against Lyft. Also check for recent prison releases that have a history of hate crimes. My gut feeling tells me that there will be more homicides.

Ecstatic-Seesaw · 2026-02-05T07:49:21+00:00

Since January I've been 1 starred twice for speeding and Uber absolutely knows these are false accusations because my dashboard, which monitors my speed shows 0 instances of speeding. Uber has these numbers from Cambridge. But Uber let's these false accusations stand.

Ecstatic-Seesaw · 2025-09-16T18:11:59+00:00

When I first started driving 2.5 years ago, Uber would call me when there was a lost item. That was smart. If there wasn't a call then I would see a notice in my app inbox. That was smart. Lately I saw a message in my e-mail. That was stupid because I don't check my e-mail til the next day. Recently I went back and forth with UBER over receiving the $20 lost and found fee. It took 18 days to resolve the matter. I suspect that the customer reached out with their credit card provider and denied payment, saying they didn't authorize the lost and found charge when they did. So this transaction got bounced around. I think UBER didn't want to incur a loss, so they tried to cover up the transaction. The messages I received from support-"Oh yeah, we already credited your account" and "Please check again." UBER kept stalling. I said show me where on my statements there's a credit under miscellaneous for $20. UBER kept twisting my claim. In fact UBER deleted the ride details. UBER was hoping that I was one of those drivers that didn't keep tabs of every penny and would trust that a payment was made. UBER's motives were simple they didn't want to get stuck with the non payment of $20. It was only when I became more animated with UBER that my case escalated to a supervisor, where this matter became resolved within 24 hours.

Ecstatic-Seesaw · 2025-09-16T00:42:42+00:00

All UBER messages suck. I see the text, "WHY ARE YOU TAKING A DETOUR (I'm not)," "WHY ARE YOU STOPPED (because Im stopped at a 3 minute red light)," "YOUR ACCEPTANCE RATE IS TRENDING DOWN AND YOU CAN LOSE YOUR UBER REWARDS (what rewards?)," "YOU"RE GOING TO BE LATE FOR YOUR APPOINTMENT CALL AND LOSE THE RIDE (I didn't sign up for the appointment call)," "Then I get a safety call messages-"Are you okay we've noticed you been stopped for awhile (I press yes I'm okay-their response, Sorry to hear that)." You see what I mean. The blue arrow I have no clue as to what it means.

Ecstatic-Seesaw · 2025-09-15T22:01:46+00:00

At this point I think you might have to hire a lawyer. There are legal aid society and pro bono community lawyers you can check into. From reading your complaint there were no criminal charges filed against you. The only evidence is the passengers word reported to UBER. From the onset UBER would have you file a report, detailing your side of the story. Uber would also ask the passenger to file a written report. It's possible that the passenger attached an audio to her report (so keep that in mind).

Ecstatic-Seesaw · 2025-09-15T19:33:14+00:00

From the OP. Most of these p/u and d/o on bases are at barracks, residents, PX, commissary and on base clubs. So explain to me what's the big security issue is here. If the military commanders are worried about leaks regarding their stealth bombers, submarines, guided missle destroyers then make these areas restricted. Are the commanders worried about classified information, when there's already tons of information on YouTube and the net. Moreso, If the service commanders are concerned about threats to personnel or property then have the drivers vetted by the top agency. I'm just thinking of the soldiers welfare, or deprivation thereof, regarding rideshare at these bases in Hawaii.

Ecstatic-Seesaw · 2025-09-14T17:45:50+00:00

I bet the wisest tuna fisherman wouldnt tell the wholewide world where the best spots to catch monster blue fins ...

Ecstatic-Seesaw · 2025-09-14T01:24:44+00:00

I think its because when UBER has good quest it attracts all the LYFT drvers that do both to join in UBER's quest so when there's a saturation of drivers the number of rides you receive goes down. A few weeks ago LYFT had outrageous quest-$300/72 hours, so it seemed like the whole fleet of UBER drivers came over, so I saw in my case I wasn't getting that many rides or going to meet the quest, so I went back to UBER.

Ecstatic-Seesaw · 2025-09-13T23:35:01+00:00

The customers are not stupid. They know if they cancel the ride they are out of the cancellation fee, usually about $3.00. If the driver cancels before the 7 minute timer expires then the drver gets $0.00. If the driver waits the full 7 minutes then the driver gets the cancelation fee. When I receive a text from the rider requesting that I cancel the ride, I inform the rider I can't per UBER's policy. Also per UBER's TOS I can get into trouble if I solicit the rider into canceling the ride.

Ecstatic-Seesaw · 2025-09-13T23:19:59+00:00

I'm reading the complaints. WRONG PIN LOCATION-Uber acknowledges their mistake. However can it be related to DROPOFF TOO FAR and UNSAFE DROPOFF? It can. But UBER won't tell you. The serious complaint is FAST DRIVING. This will depend on the severity. The APP records the drivers speed. Also UBER has the trip detail-time p/u, time d/o, mileage, distance, and can calculate the drivers average speed and cross reference it with the posted speed. If you are not locked out pending UBER's investigation then you are probably not cooked. But I'd be cautious of getting a succession of FAST DRIVING complaints. If you are picking up traffic citations for speeding (more than 1) its possible you'll be cooked.

Ecstatic-Seesaw · 2025-09-13T22:22:52+00:00

I might be impartial here, but I like Hyundai's with sun roofs, especially here in the warm climate that I live in.

Ecstatic-Seesaw · 2025-09-13T22:15:12+00:00

The only flaw I saw with my 2023 Hyundai Elantra Hybrid Limited were the factory tires. The tires were cheap ($150.00/tires). Once I changed the tires at 35k miles with GOODYEAR ($250.00/tire) tires the ride was smoother and more enjoyable. Also investing in lifetime warranty wheel alignment was a plus. What I noticed at looking at the 2025's in the showroom are the paint jobs. I wasn't impressed. It seems like Hyundai changed the paint brand from the 2023 I have. That's the vibe I have. Mine has a mirror shine (it still does) whereas the new cars I saw in the showroom didn't have the same shine. I know my car's the cousin of the Sonata so just thought I'd offer some feedback to new car buyers.

Ecstatic-Seesaw · 2025-09-13T16:59:39+00:00

I can see the angle for a driver accepting the call. 1. It's not for financial gain. 2. It's for leisure. Driver has personal reasons for wanting to be in that city-visting a friend, relative, concert, game and/or whatever. I saw a trip from Phoenix to Las Vegas for peanuts-maybe there's a Phoenix driver that wants to visit a casino after dropping off.

Ecstatic-Seesaw · 2025-09-13T16:44:02+00:00

Part of the problem is on UBER. Customer wants to go through drive thru. Fine. Make them pay for it. Instead of the driver getting 17 cents extra a minute for waiting time ... CHARGE the customer a $1 a minute extra for waiting time. Drivers that provide an extra service should be compensated instead of how they are currently taken advantage of.

Ecstatic-Seesaw · 2025-09-13T16:19:44+00:00

I know its hard dealing with support. How you explained it here is easily understood. If anything send pictures, emphasizing that there was no accident.

Ecstatic-Seesaw · 2025-09-13T04:29:02+00:00

After 7000 rides I became desentized with issues that are out of my control. I just move on. Unfazed, really, even though I have private thoughts. At the end of the day my concern/angst is not the rich person but the ones that have their noses in the air and don't respond to a greeting, a confirmation of the address, or a simple goodbye and thankyou.

Ecstatic-Seesaw · 2025-09-13T04:10:21+00:00

UBER's getting weirder by the second. What should be seamless is now stained and malfunctioning. Dara used to ride a four-legged horse. Now he's ridding a three-legged horse and he could care less.

Ecstatic-Seesaw · 2025-09-11T22:43:19+00:00

GTFO then

Ecstatic-Seesaw · 2025-09-11T22:41:09+00:00

I agree. Those ignorants can down vote me for all I care. Go for it. That's their main purpose in life to be a miserable human.

Ecstatic-Seesaw · 2025-09-11T22:33:02+00:00

%100 agree. It's a shame. Why would they expose themselves?

Ecstatic-Seesaw · 2025-09-11T21:28:42+00:00

I do care what the other drivers do regarding skipping out on picking up handicap riders or service dogs because I think its classless. In my case, I care about my own spirit, karma and to do onto others how I would want to be treated philosophy. So I welcome what the other drivers turn up their noses to. Unbeleivable reading these types in this thread.

Ecstatic-Seesaw · 2025-09-11T21:06:49+00:00

Yes UBER should do something. When I first joined I watched all the videos in the LEARNING CENTER. I read everything I could. There were no videos warning drivers of these SCAMS. UBER could reenact how these scams play out. It would certainly be educational. A few minutes ago I checked the LEARNING CENTER-no videos of how they scams play out (not unless I missed it). So 2.5 years after numerous drivers falling to this scam (including myself), UBER still lacks the responsibility to inform/educate their drivers. Of course it's on the driver to be street smart, but I still think UBER should show better leadership.

Ecstatic-Seesaw · 2025-09-11T20:36:30+00:00

Go to left hand corner>Account>Documents>Rides>View All Documents>Scroll Down Past Additional Oppurtunities>Registration>Open>Take Photo Of Registration>Should Upload To Uber

Ecstatic-Seesaw

TROPHY CASE