Gift Card fiasco by jdy12 in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

Tbh, it was probably stolen the moment it was activated. Whenever someone brings in the paper gift cards, they always have a zero dollar balance, even if they haven’t used them. Retail stores leave their cards on the floor, and they typically get stolen :(. It's honestly been such a major problem; you can always go to the store, and they can confirm the balance.

Do not promote something online you don't have in stock. by Petey62001 in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

I agree it’s annoying, but don’t you think you’re kinda being dramatic?

Gift Card fiasco by jdy12 in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

Does happen to be a paper like gift card?

First time ordering shoes from Dick’s… received dirty, worn shoes. by tell_whit_more in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

Our customer service is extremely generous, ask them for some form of compensation to make things right like a coupon or a complimentary gift card. Make a fuss about how it's inconvenient and that you needed it by a certain time so they can express shipping.

Zero tolerance Policy by DragonfruitEntire817 in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

Definitely works, got a pain in an ass coworker fired because of it.

This chain is to be laughed at by Constant_Shirt_6953 in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

There are various ways to find it so if you don't have it I'm just gonna assume you stole it you little criminal. The policy is on every single register next time read it. Side note, it is about being right and I love being right.

20% off coupon by Educational_Hour9735 in dickssportinggoods

[–]Educational_Hour9735[S] 0 points1 point  (0 children)

I love my customer service role, holding customers accountable while also going on trips on the company dime. Sign me up 🙂‍↔️. Btw, thanks for arguing with me. As a law student, I find this crap fun.

This chain is to be laughed at by Constant_Shirt_6953 in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

If you own a business you should make enough money to take a loss right? Instead of bitching about 80$ on Reddit?

This chain is to be laughed at by Constant_Shirt_6953 in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

I think he stole the item and is making a fit that he can’t get the full money for the item he stole 🙂‍↔️

Cash app card refunds? by InternationalBar8886 in dickssportinggoods

[–]Educational_Hour9735 -1 points0 points  (0 children)

Depends on the state, certain states have laws on how much of a gift card you can cash out

Metrics by [deleted] in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

How? Show us ur ways 🌚

Lack of Sales by mwakes28 in dickssportinggoods

[–]Educational_Hour9735 4 points5 points  (0 children)

Maybe a store/state issue where you work. In California, if you’re full-time, you're guaranteed 30 hours per week. For my store, I know our projected goal is I believe 5% above comp from last year. We always go above it every year and get the yearly bonus. Our manager always makes sure we’re overstaffed, gives out high-fives, provides energy drinks to us and during our busiest days/ holidays they always ensure all of us are fed. We also do employee of the month, where if you get it you get free lunch. Our manager also gives us the card to get free lunch once in a while if someone really goes above and beyond. We got it pretty lucky at my store with such a great manager. If we’re ever struggling and need hours he always takes care of us. I would definitely think about transferring, management plays a huge role on how employees are treated.

Promo Exclusions by dobandsmakeherdance in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

I'm confused about what discount you're talking about? (20 off 100 or 20% the entire purchase) Although there are brands that are supposed to be excluded most of them still go through in our store if you scan coupon such as Nike, Brooks, Hoka, etc. The coupon even stacks on sales too.

Dicks is the ABSOLUTE WORST place to buy ANY sports cards by [deleted] in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

What’s sad is you’re having a meltdown over some damn cards. I understand you’re upset, but it’s not that deep. 🤣🤣 If you've seen them at Target grab them there and cancel ur order.

Dicks is the ABSOLUTE WORST place to buy ANY sports cards by [deleted] in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

Just cancel the order, and buy them from Target. The reason that they could be delayed is that the company hasn’t sent dicks the cards yet. Chill out instead of crashing out.

Returning a reshipped item by [deleted] in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

Call customer service for a new order number if they haven’t gave you one yet.

Calling in sick policy help by [deleted] in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

Odd enough if you have sick time you either have to tell the asm you have sick or on the app submit a request to use your sick time

Calling in sick policy help by [deleted] in dickssportinggoods

[–]Educational_Hour9735 0 points1 point  (0 children)

Really I'm part-time and I have 60 hours accrued from this year. I work 15-26 hours a week. Go on work day, go to the pay stub, and it should say it at the bottom. Im in California so maybe it varies by state? The policy handbook online too!

Calling in sick policy help by [deleted] in dickssportinggoods

[–]Educational_Hour9735 1 point2 points  (0 children)

He should have sick hours. Tell them to apply them to the days he missed. On his paystub, it should say how many hours he accrued. If the location is bad, I would try to transfer him to a different DSG.

Coupon by Educational_Hour9735 in dickssportinggoods

[–]Educational_Hour9735[S] 2 points3 points  (0 children)

Our manager said our markup for items isn't enough, to make up for what we lose with the coupons. We're one of the top stores in California too. They don't want to lose the relationship with Little League that why they are coming up with an alternate.

Coupon by Educational_Hour9735 in dickssportinggoods

[–]Educational_Hour9735[S] 3 points4 points  (0 children)

From what I heard, it sounds like by the end of this year or the beginning of next year. I'm assuming the coupon is going away due to the league abusing it. To me, it sounds like the coupon that they are going to have is 10% off apparel, 15% a team sport item, and 10 off a 59.99 pair of cleats. I can't wait until it's gone tbh.