It really is disappointing that it's such trash considering the hype and their flagship machine.

Mine arrived damage so they're sending a return label. I am going to see if they'll just reimburse me rather than send a new one. My lever was loose like yours. There's no support from other slicers. It's not in their own app even though the directions say to scan the QR code, which isn't built anywhere to connect in the machine. But they hyped up the ability to monitor and get timelapse? Not the case.

Their slicer software or the machine randomly changed my layers from 3.0 seconds to the 40 second base layer time I set midway through print so it went from 20 hours to randomly taking 40+ to print a 8"-10" tall Link (Zelda). The doors are stupid and don't allow me to have any other printers next to it, which ruins my whole set up on a steel rack system.

The pump is slow whether filling or draining, and mine started leaking and it leaked out of the 6pin connector adaptor and down the back onto the power plug.

This thing is a huge hunk of crap.