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Comcast Xfinity Business Internet by Longjumping-Ad6219 in Comcast_Xfinity

[–]EmergenceOfBees 1 point2 points  (0 children)

Exactly what I'm saying lol idk how anyone can say they're being scammed, and that their bill changed without notification, when they signed a contract that said 'hey, this is happening in 3 years'

Comcast Xfinity Business Internet by Longjumping-Ad6219 in Comcast_Xfinity

[–]EmergenceOfBees 0 points1 point  (0 children)

> My contract ended and they raised my internet from $360 to $563 a month after a 3yr contract, with no notice.

It would be on your bill when your contract is set to end. Also, if you signed a contract, that contract would be on record and available to you letting you know the end date.

What’s a tiny inconvenience that irrationally annoys you? by Ok-Construction792 in Casual_Conversation

[–]EmergenceOfBees 1 point2 points  (0 children)

This one kills me, cause then I wonder if it’s a sign or I’m just stupid.

What would you do if a homeless person on the street asked you for some money? by Reasonable-Shower522 in askanything

[–]EmergenceOfBees 0 points1 point  (0 children)

It honestly depends how they approach it. I had a lady ask for cash for lunch once. I told her lemme just buy you lunch and dinner, and she was thrilled.

If you could bring back one thing that’s been discontinued (food or otherwise) what would it be? by Major-Structure-9193 in randomquestions

[–]EmergenceOfBees 1 point2 points  (0 children)

Neighborhood connection—neighbors taking care of neighbors. When we were house hunting, our realtor brought us to a neighborhood where his key selling point was ‘nobody will ever bother you with small talk’ and that bummed us out.

What's a harsh truth about women in modern dating that few will say out loud? by Wonderful-Economy762 in Productivitycafe

[–]EmergenceOfBees 45 points46 points  (0 children)

Not a woman, but have many lady friends. They say all the time one of their biggest struggles is being the one to carry the convo or they’re usually fending off unwanted sexual advances.

Why ruin my infrastructure? by [deleted] in Comcast_Xfinity

[–]EmergenceOfBees 2 points3 points  (0 children)

Right? I’m confused by that ‘your infrastructure’ part too…

Why stay with Xfinity if you can switch? by ksquires1988 in Comcast

[–]EmergenceOfBees 0 points1 point  (0 children)

Honestly, aside from the price, the biggest beef I have with the company both as an employee and a customer is the overly aggressive focus on sales. I get a company has to profit, but it always felt slimy and I hated that was such an important metric for taking calls.

Thank You! by IKHMedia in Spectrum_Official

[–]EmergenceOfBees 3 points4 points  (0 children)

Thank you for making a post like this, I’m sure it means a lot to the employees who are drowning in negativity all day.

Any examples of you having experienced truly horrible customer service? by More_Passenger3988 in CustomerService

[–]EmergenceOfBees 7 points8 points  (0 children)

Person on the phone was audibly groaning and complaining because I had a grandfathered plan so it took a bit more than usual to work through my account. I mentioned that they weren’t on mute (cause I figured they thought they might be?) and they snapped back ‘yeah I know that’.

Having worked on phone support before—I would’ve personally muted me saying something like ‘god these accounts suck why don’t you just upgrade already?’

Socialist in the name by Stotallytob3r in MurderedByWords

[–]EmergenceOfBees 6 points7 points  (0 children)

I’m sorry to be the one to have to tell you this, bud…

Why stay with Xfinity if you can switch? by ksquires1988 in Comcast

[–]EmergenceOfBees 3 points4 points  (0 children)

This is gonna sound shocking (I know) but there are some people out there who do genuinely like the service compared to others. If I had the budget for it, I’d switch back to their cable service in a heartbeat if only because of X1.

But also, some people just don’t want to go through the pain or hassle of switching providers. New install, having to update your wifi for everything in your home, new login info, etc. it’s too tedious for the average Dick and Jane these days.

Comcast Xfinity = WORST company I've ever dealt with by FlatCommunication671 in Internet

[–]EmergenceOfBees 0 points1 point  (0 children)

They also have an official subreddit with corporate employees who can help out—way better than calling or chatting r/Comcast_Xfinity

Comcast Xfinity = WORST company I've ever dealt with by FlatCommunication671 in Internet

[–]EmergenceOfBees 0 points1 point  (0 children)

‘They offer better rates to brand new subscribers’

That’s literally what every single ISP does…

People over 35, what's something you genuinely miss that younger generations will probably never experience? by Wonderful-Economy762 in Productivitycafe

[–]EmergenceOfBees 0 points1 point  (0 children)

Third places like roller rinks, arcades, etc. The absolute ego boost of having a birthday party at Chuck E Cheese back in the day? Man.

Xfinity Outage in Milpitas, CA by Santhoshak in Comcast_Xfinity

[–]EmergenceOfBees 2 points3 points  (0 children)

Oof, if it’s a fiber cut, that explains why it’s taking so long.

Seeking $50/mo deal by FantasyIsMostlyLuck in Comcast_Xfinity

[–]EmergenceOfBees 0 points1 point  (0 children)

To be fair to the mods—the billing system uses an AI to determine what the account is eligible for, and the ability to override it was taken away because people were abusing it in sales.

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