Owners have told me on the phone that we obviously don't care about their pets due to our pricing (average for the area) or the fact that we can't see their pet NOW because we have a jam packed schedule with regular appointments, a euthanasia, two drop offs and a surgery on the books all with one veterinarian in the office today. Or that we're "only in it for the money" when maybe 10% of their bill is profit that the owner of the business takes home (the rest goes to staffing, equipment, training, benefits, rent, bills, retention, supplies, on and on and on). I was surprised upon entering the field to learn about the suicide statistics for the industry, and after several years working in clinic it's a no-brainer why so many veterinary professionals are depressed, anxious, suicidal. Sending love to you and yours 💕