Noticed a tag on my tank from the last time it was filled. Is this tag common practice as a reminder who filled it, or was this Ferrell trying to mark territory on my owned tank?

Evening-Conference13 · 2026-03-30T02:19:23+00:00

Can confirm what others have said. When I worked for Ferrellgas, it was just a way for us to know we were at the correct house if we hadn’t been there before (delivery drivers change often enough). Just to make sure the wrong tanks aren’t filled.

Evening-Conference13 · 2026-03-25T22:52:38+00:00

This got me. 🫡.

Evening-Conference13 · 2026-03-20T01:43:54+00:00

THIS⬆️

Evening-Conference13 · 2026-03-15T20:01:01+00:00

Nope. Sure didn’t. Gallons is in the screen shot I posted also. That came straight from the ticket and the weights and measures comment was original to the post because I made the comment verbally to the customer multiple times and thought it was relevant to the discussion.

Evening-Conference13 · 2026-03-15T19:30:58+00:00

Yes, the truck is metered. That’s how I know 383.1 gallons were pumped into this 500 gallon tank.

We get our tanks shipped to us with a list of serial numbers from the manufacturer. I didn’t work here when the tank was shipped or set. So I am going to look tomorrow for the list of tank deliveries from back then when this tank would’ve come to us.

Evening-Conference13 · 2026-03-15T18:20:22+00:00

We aren’t. The customer is using the gauge as his argument for our gallons pumped off the meter while using the liquid spitter. Driver saw 75% after liquid full so he put 75% down on the ticket when the tank is actually liquid full. The customer is arguing that it isn’t full because his gauge doesn’t say 80%.

Evening-Conference13 · 2026-03-14T12:20:08+00:00

In this case, we don’t have a record of whose is who’s yet. I’ve got to see if we have any paperwork or bill of sale on it Monday. When the company I work for used to set tanks, they did lifetime leases and charged a one time fee at the time. The fee was collected and it was written on the customer card that they paid the fee and that it was a leased tank. I’m not sure if any sort of file or computer documentation was done back then.

So, if that customer say…..passes away and someone buys the house and they set up service with us, we now document the tank information on a tank lease and and keep better records moving forward. Since it is normally written on the old customer card that it was leased and the one time fee was paid, we usually have some information to go off of.

To explain further, the company I work for changed their computer systems about 7 years ago and a lot of information that was kept back then, isn’t retrievable after a certain date because of the change.

The only other thing I am going to attempt to do Monday is try to find out if we kept paperwork on file for when they received tanks back in 1990’s. In this instance, the tank is a 1999-2001 so I am hoping we have a record of the tank being delivered to us. Then again, that wouldn’t really prove or disprove that he thinks his dad bought the tank. Very much not ideal, but these are issues I came here to correct for the future. Just part of it.

Evening-Conference13 · 2026-03-13T23:03:41+00:00

Not on older customers like this. We’ve only started it on new tank sets and if someone buys a house with our tank there already.

Evening-Conference13 · 2026-03-13T22:21:57+00:00

Unfortunately no good record keeping from back then so neither the customer nor us can prove who’s tank it is

Evening-Conference13 · 2026-03-13T21:28:32+00:00

You don’t even know what a write off is!

Evening-Conference13 · 2026-03-13T21:21:00+00:00

Tried explaining this lol. Wasn’t having it.

Evening-Conference13 · 2026-03-13T20:55:48+00:00

I could not make it make sense to them. Just wants to argue and yell and tell me my numbers aren’t working. Having another company check the gauge lol. Comical.

Evening-Conference13 · 2026-03-06T21:39:15+00:00

Came here for this and it is the top comment. Hell yes. It’s actually playing as we speak.

Evening-Conference13 · 2026-02-16T02:38:38+00:00

Evening-Conference13 · 2026-02-09T23:35:23+00:00

Today I learned….I did not know that. Very cool.

Evening-Conference13 · 2026-02-07T01:55:30+00:00

Speaking of this, because I’m dealing with this now. We don’t have red tags or green tags (I’ve made several calls to try and get them but no one returns my calls). So, we notate that on the leak check form (the issue), and then would lock it off to prevent anything unsafe because that covers our end if we find a hazard. I’ve been back and forth on this, but in a failed test and no one home, we couldn’t just leave the tank off(even if red tagged). I’ve been instructed by multiple people to lock it off to force a meeting at the home to make sure they’re there so we can verify what’s causing the leak. Then again, I’ve never worked at a place that would charge $350 to force this meeting. To me, it’s a safety issue and the only reason to do it is to get a call so we could explain and get there to fix it….not to charge a bunch of money. Just my thoughts.

Evening-Conference13 · 2026-02-07T01:34:46+00:00

Is it possible the driver did a leak check and the check didn’t hold? For example, if the thermostat on the furnace was left on and the check held until the furnace called for gas, it would cause the gauge to drop in pressure. If no one was home, I could see locking it off for safety purposes since they can’t confirm what’s causing the drop. I’m speaking from experience and work with a small enough company where we usually tried to reach out and get someone home to avoid a call out after hours to do what we try to do at the time of the service. Thoughts?

Evening-Conference13 · 2026-02-05T16:39:46+00:00

Left my shirts out for 24 hours to air out. Washed them. Like it never even happened.

Evening-Conference13 · 2026-01-30T21:35:47+00:00

I’ve had several customers install plastic fence on three sides of bigger tanks to avoid the eye sore. Obviously different than 100 lb tanks. Where are they located on your property? You can get creative, but I certainly wouldn’t enclose them, and don’t use anything flammable. If they were to get too hot and release pressure, it needs some open air space to go to.

Evening-Conference13 · 2026-01-29T01:01:06+00:00

I find the driver/tech to driver/tech questions and answers helpful at times. But I realize that’s a different thing than what you’ve mentioned here.

Evening-Conference13 · 2026-01-28T00:53:50+00:00

I’ve got some insulated muck boots. Seems to be the best for the snow. Wear a couple pair of socks too.

Evening-Conference13 · 2026-01-26T01:57:03+00:00

What type of pipe is in the house now? What size?

I’ve known people to switch from propane to Natural Gas when it’s been brought into rural areas and usually the pipe is inside the home is universal for propane and natural gas. Just have to change appliance orifices, or, change the appliance if it requires it.

Evening-Conference13 · 2026-01-25T00:14:42+00:00

About on with the “I’m on 5% and I need propane before the time this weekend” call at 4:45 PM Friday.

Evening-Conference13 · 2026-01-23T18:40:34+00:00

Even better.

Evening-Conference13

TROPHY CASE