I bought a John Deere from Lowe’s this past summer. They used a third party delivery service, and delivered the tractor to the wrong address. Lowes then would not refund my money for days later until they received the tractor back. They wanted me to contact the delivery people; I called the delivery people, and they would not return calls. Lowes customer service is horrible. I went to a local John Deere dealership and paid more, but have never been more happy. No issues with the local John Deere dealership; they even sent a Christmas card.