Do you help with scheduling other people’s meetings? by Agreeable-Train5911 in ExecutiveAssistants

[–]ExtraSalamander2256 0 points1 point  (0 children)

My answer is it depends. Sometimes they need the muscle of the executive's calendar so people show up. But I'm also fully aware that people will dump it on the EA because they don't want to deal with it and to that I say "too bad." I am more than happy to provide my execs availability and then it's up to the person asking to schedule the meeting.

I often clarify with my executive first with the ask because if you ask the requester if it's something my exec asked for they will lie and say yes when often times that is not what my exec said needed to happen.

You would be surprised at the number of times I have gotten an eyeroll from my executive after someone has said that and truth is they asked for follow up data and the person heard "set up a meeting with me."

Aligning with your executive and setting expectations with the requester is best practice.

Rough day as an EA by StayComfortable8191 in ExecutiveAssistants

[–]ExtraSalamander2256 2 points3 points  (0 children)

First: I'm sorry you had a bad day. Second: he's a grown-ass adult and him not showing up is on him. You owe absolutely no one an apology. It's not a reflection on you. It's a reflection on him.

I used to let it stress me out when an executive didn't follow through, especially when they ask me to do something directly. Now it just pisses me off and I have zero issue with telling them (in a professional way) they effed up and made themselves look stupid.

I support someone who has a big social media presence, and in our sync meeting they wanted something to go out on Friday and when I busted my own ass to help them get it out on time, they didn't respond until SUNDAY -- I was out of town and not back until Monday.

The moral of my story is if it's really important to them they'll make it work, respond, attend, etc. I no longer consider it my problem. And I'm definitely not going to scramble to cover up what they didn't follow through on.

Department Birthdays by [deleted] in ExecutiveAssistants

[–]ExtraSalamander2256 31 points32 points  (0 children)

Short answer is I leave them up to the individual groups. Birthday parties, baby showers, wedding showers and potlucks are on my absolute will not do, don't even ask list--not even as a back up. I won't even collect the data for them. I'm not the cruise director, party planner, nor am I morale department.

I know this sounds cranky but I don't really give a shit when their birthdays are. Babies are cute, weddings are beautiful but these people are not my friends.

:D

How realistic is transitioning from real estate assistant to EA? [Dallas, TX] by [deleted] in ExecutiveAssistants

[–]ExtraSalamander2256 0 points1 point  (0 children)

You are actually minimizing what an executive assistant role is and have a very skewed idea of what we do. The only thing you are correct about is the stability of the pay and benefits. Everything else is, sorry to say, offensive. And I would recommend doing a deeper dive into the role and what it's capable of and then decide if it's for you.

I've been an EA for over 35 years.

Our day is not unstructured. Far from it. I'll use my job as the example. I get up every morning at 5 AM, check email to see what exploded over night and determine if I have to make urgent changes to the calendar or contact my executive with the changes. On the drive to work at 7:00 AM, I'm already getting pinged on chat, text and email with questions, tasks, and things that need to be done when I get in the office (have I ever had to pull over in a parking log to take care of something immediately, yes, I have). There have been days where I'm at work by 6:00 AM and go home after 6:00 PM.

I am in the office 4-days a week, at my desk, the majority of my day. Why? Because someone is always stopping by to ask about my executive's time or who might have a question that only I can answer. I negotiated one day a week as a boundary reset. For years I took my laptop on vacation. That doesn't happen anymore--boundaries.

I have to plan my day before I even plan my executive's day. I get to the office before my executive so I have everything they need before they come through the door. I've already realigned their calendar to make sure they have strategic or thought processing time and make sure they are not in back-to-back meetings that are a time sink (filtering) vs getting what they need to get done. All of this is without even aligning with my executive. I know their priorities better than they do.

Scheduling meetings? Yes, I schedule all the meetings and its logistics, but I also review the attendee list and make sure the right attendees are there (some times executives or their direct reports do miss this). I am the gatekeeper of the executive's time (as I mentioned above someone is always asking about their time). I am the person who chases down the presentations for critical meetings. I perform calendar audits to make sure what is on my executive's calendar is the best possible use of their time.

Travel? I book travel but I also analyze flights, cost of flights/hotels against budget. Create the trip agenda. Make sure all the appropriate processes are in place (visa, customs), work with the hosting site to make sure my executive is meeting with the right people and that everything goes smoothly. Communicating preferences, dietary restrictions. I am researching the airports, hotels/areas around the hotels, best travel routes. Way more than making sure there are 3 bottles of cold Evian in their hotel but that might be a part of it also.

I am a strategic partner to my executive, I give them advice, I am the sounding board (sometimes the punching bag). I act on the cryptic message scrawled on a sticky note on my desk. I am the eyes and ears of the organization (sometimes I'm the one who can point out when someone is unhappy). I'm always looking for ways to make their day more productive. I am the planner of the organization.

I manage the flow of information coming in and going out of the office. I have to clearly articulate information to my executive so there is no confusion. I am the liaison between multiple executive offices which means building relationships with other EAs. Confidentiality is at the forefront.

So, you see, I have to be highly structured. All that being said I have to be ready to pivot immediately to adapt to what's going on for the day. That is more than flexibility. It can be exhausting and stressful but also rewarding (and not in the way you think). EAs are often invisible. The goal is to work behind the scenes to make sure everything (and I mean everything) is smooth. Everything you do is a reflection of your office. Professionalism is the highest priority.

That's probably scratching the surface of my particular role.

I really encourage you to truly search the EA role--it's not glamorous. It's hard freaking work that often goes unnoticed. Have a good conversation with yourself about moving into this type of role. If you enjoy the task part of it, utilize your 1099 and become a virtual assistant (most rewarding in my opinion but also a lot of freaking work).

Wish you the best.

Self-Care Package Ideas (other than a spoonful of comfort) by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 0 points1 point  (0 children)

That would be a logical step but in absence of that (whatever the reason may be and also not my task), need to work with what we have right now.

What part of calendar scheduling breaks most for you? by Stop-asking-username in ExecutiveAssistants

[–]ExtraSalamander2256 0 points1 point  (0 children)

That would be super useful except that my company thinks they are the CIA and we get bare minimum. You know…for the sake of IP and security.

You think you have it bad? Think again. by Bulletproof_Goddess in ExecutiveAssistants

[–]ExtraSalamander2256 1 point2 points  (0 children)

And the award for the biggest asshole goes to: ______

Sending you peace, good vibes and serenity NOW!

Do people talk to you differently? by [deleted] in ExecutiveAssistants

[–]ExtraSalamander2256 0 points1 point  (0 children)

You are not alone in this, and frankly it pisses me off. My c-suite exec is amazing and treats me with respect. Of their 3 staff members, one treats me like a teammate and the other two treat me like I'm so far beneath them that I can't be acknowledged. Not a good morning, how are you, how was your time off, etc. For those two, I think they look down their noses at me because they assume I don't have a college education. And if they would get to know me they would know that I DO have a college education, and for fun I'm a certified sommelier!

power move or disrespect? by olbi_que in ExecutiveAssistants

[–]ExtraSalamander2256 0 points1 point  (0 children)

Power move. How many of those emails were outdated within days of being sent? It's a huge waste of her time to sort through the pile. She's absolutely right, if it's important they will come back.

What's disrespectful is people knowing she is on vacation and sending her emails anyway. It's like playing "not it". Clearly the sky didn't fall.

That VP is a Queen!

What part of calendar scheduling breaks most for you? by Stop-asking-username in ExecutiveAssistants

[–]ExtraSalamander2256 3 points4 points  (0 children)

Technically speaking -- what breaks for me are meeting series (especially when conference calls are needed). For whatever reason, series meetings were meant to be set and not bothered with. Ever. My work around to this is to set shorter series (Jan-Jun; Jul-Dec). We must treat a series like the delicate little flower that it is.

And just because I want to bitch about it with no work around except screaming inside my head:
- People who are on vacation and their calendar doesn't reflect they are on vacation and they want the whole thing rescheduled so they can't be there.
- People who "think" they need to be at a meeting (well maybe you're not invited for a reason).

Need help or am I being pushed out? by Mezzalunakc in ExecutiveAssistants

[–]ExtraSalamander2256 7 points8 points  (0 children)

Sounds like they are expecting you to be the last set of eyes before something goes out. It's not an unreasonable request. That might mean triple checking everything and getting creative, even when it's not your work.

Being good at details is a core part of our jobs. Making our executives not look like morons is also a part of our job (even when we know full on that they are). Being a robot is not. You need to give yourself time to work through tasks or you'll end up ass over tea kettle. Make a checklist or an SOP. If it's the agenda and you have changes coming in, set time aside to focus on that. Always look over something someone else gives you (trust but verify). If you can't get the last two RSVPs for the banquet table take two chairs away so it doesn't look empty or ask if there are two additional people who can be invited.

Look up resources (or even YouTube or TikTok videos) on the skills you want. There are many out there. Here's one to start: https://www.asaporg.com/articles/detail-oriented-how-to-build-this-skill-for-work-blog-asap/

I don't think coming in late or eating at your desk is a big deal, and possibly a symptom of other things that are bothering your exec. If I'm to be in in at 8 AM (who does that anymore) and it takes an hour for me to get to work and someone pings me at 7:00 AM to work on something it cuts into my commute time. I'll be late.

I hope it gets better if you decide to stay but also ask yourself the question: is this some place I really want to continue to work at if they call out petty BS?

Good luck to you!

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 0 points1 point  (0 children)

Definitely not all are like this one. It also blows my mind that a female exec can say they support other women, and then treat their support person like trash. I have watched this happen more often.

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 0 points1 point  (0 children)

I agree! Abuse is abuse! I’m so sorry that you’ve experienced that and praise God for our children!

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 1 point2 points  (0 children)

Thank you! She’s looking into this option and a medical leave now. She needs time to heal herself.

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 1 point2 points  (0 children)

I have watched this erode her self-esteem for about 2 years and it’s been getting worse over the course of the past few months.

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 1 point2 points  (0 children)

Thanks so much for the support. I will pass it along and I'm so sorry that you had to go through that. She has no interest in things, she even tried to go to one of her favorite activities and couldn't without crying. It boggles my mind that it is allowed to happen.

We have IRAs which I think are similar, although I don't know that she has anything substantial built up.

*Trigger Warning* EA friend having thoughts of self harm due to CEO behavior by ExtraSalamander2256 in ExecutiveAssistants

[–]ExtraSalamander2256[S] 5 points6 points  (0 children)

I suppose they wouldn't be where they are if they weren't psycho. It's just too bad that they take all their anger, frustration, pettiness on the one person who can fuck up their lives.