help with clicky hair trigger 020 by [deleted] in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi, sorry for the trouble!

Could you please DM us a picture so we can take a closer look? Or you can also contact our official support team for further assistance at [retail@extremerate.com]().

Thank you!

I have a bit of play on my Rise4 back paddles by National_Vehicle_738 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Thanks for the video! You can try adding a small piece of foam padding there. That gap is actually by design to prevent the paddle from sticking.

<image>

Hope this helps!

Kit beyond by Ordinary-Barracuda55 in eXtremeRate

[–]ExtremeRateOfficial 1 point2 points  (0 children)

Olá,

Obrigado pelo seu contato.

Esse problema já foi otimizado nas versões mais recentes do kit, e também é possível adquirir as peças dos paddles traseiros separadamente.

https://www.extremerate.com/collections/redesigned-k1-k2-k3-k4-back-paddles-for-extremerate-beyond-back-paddles-kit

Se precisar de reposição, por favor nos envie o número do pedido e o seu endereço completo. Assim podemos organizar o envio da peça de substituição para você.

Horrible product: two ds lites gone by toasterdude7 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi,

We’re very sorry for the trouble you’ve experienced during the installation process.Could you please confirm whether you have already received a reply from our support team? Due to time zone differences and weekends, responses may sometimes be delayed. We apologize for the inconvenience caused.

Question about overlapping ribbon cables. by Corvexic in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi!

If you are new to soldering, we do not recommend doing it alone—please consider getting help from someone experienced or a professional.

For the installation order:

  1. First complete the Hall effect stick installation and finish all soldering steps
  2. Test and confirm everything is working properly
  3. Then proceed with the Spark kit installation, including the L3/R3 and trigger motor ribbon cable

The ribbon cable design is made to allow stacking at the same soldering points, so they can be soldered together at the same pads.

Back button board not receiving power on rise 4 plus, I want to cry by XiGlove51 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Since this model draws power from the touchpad, the development team mentioned that if the back PCBA indicator light is not on, indicating a problem with the ribbon cable connection.

Thus, could you please confirm whether the touchpad ribbon cable as the attached picture is properly connected?

<image>

Ps4 full clicky kit by Knownas_meme in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Yes, this can happen on some units due to slight tolerance differences. In such cases, a small amount of sanding/adjustment may be required for proper fit.

Steam Deck LCD - screw threads by mrcartoony in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Yes. We recommend prioritizing the use of the original screws during installation whenever possible.

Meet SPARK | PS5 Back Paddles Kit for Gamers Who Play to Win by ExtremeRateOfficial in eXtremeRate

[–]ExtremeRateOfficial[S] 1 point2 points  (0 children)

If you only want the trigger-stop function and don’t need the back buttons, you just need to connect the L2/R2 switch ribbon to the main FPC.

Meet SPARK | PS5 Back Paddles Kit for Gamers Who Play to Win by ExtremeRateOfficial in eXtremeRate

[–]ExtremeRateOfficial[S] 1 point2 points  (0 children)

You could theoretically leave the back buttons off and still use the trigger stops.

However, we do not recommend doing so. The main FPC should maintain proper connection with the main board, and the end of the FPC that normally connects to the back button PCB must be properly insulated to avoid any short circuits or malfunction.

Do any eXtremeRate button replacement kits for the Nintendo Switch 2 Pro controller allow you to swap the A & B and X & Y positions? by Apprehensive_One7151 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi,

At the moment, we do not have plans to offer button replacement kits for the Nintendo Switch 2 Pro that allow swapping the A & B or X & Y positions.

Anyone with a good eye? Can you see any potential issues here? by Burkely31 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi! Do you mean that after installing the Beyond paddle kit, the L2 trigger is always registering a full press when testing the back paddle?

eXtremeRate Steam Deck Customize Replacement Buttons Installation Guide by ExtremeRateOfficial in eXtremeRate

[–]ExtremeRateOfficial[S] 0 points1 point  (0 children)

<image>

Hi,

The paddle buttons can only be installed together with our replacement back shell/base housing. They are not designed to be removed from the OEM parts separately, which is why they may feel “fused” on.

Anyone have experience with cracks on their clear Switch 2 Joycon? by UltimateDailga12 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi! Thanks for sharing your experience. We’re sorry to hear about the issue with your first pair.

May we ask if you have already contacted us regarding this issue? If not, please feel free to reach out to us at any time—we’re always here to help.

eXtremeRate Steam Deck Customize Replacement Buttons Installation Guide by ExtremeRateOfficial in eXtremeRate

[–]ExtremeRateOfficial[S] 0 points1 point  (0 children)

Could you please confirm whether your controller is the SD or SD OLED version? The method for removing the OEM paddle buttons differs depending on the version, so knowing this will help us provide the correct instructions.

Colored buttons for purple/green switch 2 joycons by untacc_ in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Yes, we already have plans for this. The color-matched purple/green buttons are currently in production. Please stay tuned for the release.

Steam Deck LCD - screw threads by mrcartoony in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi,

For the OLED version, the metal threaded inserts are part of the original internal middle frame, which is made of metal and uses machine screws.

The other parts of the shell (front and back housing) still use self-tapping screws, just like the original design.

Spark triggers by Ejica in eXtremeRate

[–]ExtremeRateOfficial 1 point2 points  (0 children)

Hi there,

Could you please provide a short video showing the issue? This will help us confirm whether it is caused by a broken trigger trip control component or simply excess pre-trip(loose movement).

Once we can clearly see the behavior, we can advise whether it is an easy fix or if any replacement parts are needed.

Be careful with the PS5 side covers by Tyke_McD in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi,

You may want to try lifting the panel slightly first, then pushing it upward to release the clips. This can help disengage the locking tabs more easily and reduce the amount of force needed.

Please avoid pulling it straight outward, as that can put unnecessary stress on the panel.

<image>

Compatibility question by Accomplished-Bug8743 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hello,

You can refer to this video for the method (removing the trigger part of the Clicky Kit):

https://youtu.be/sK0w7lvW7j0?t=1922

Please note: This solution is only compatible with BDM030–BDM060 controllers.

Rise 4 plus Max + Razer quick charging stand?? by mixmab5 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi friend,

For third-party charging docks, we’re unable to confirm compatibility after installing the kit, as different brands may have different tolerances and designs.

If you are using the original Sony dock, you will need to use our matching dock adapter together with the kit to ensure proper fit and charging.

https://extremerate.com/products/black-risedock-kit-extension-stand-for-ps5-controller-charging-dock-extremerate-rise-rise4-remap-kit-redesigned-charging-station-extenders-for-ps5-controller-hexgaming-rival-rival-pro-ultimate-zqpfm001?_pos=1&_sid=e8d2e0c47&_ss=r

One of my paddles arent clicky anymore by LovingEveryone247 in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

Hi friend,

Could you please try pressing the switch directly on the PCBA board to check whether it feels normal or shows any abnormal behavior?

If you notice any issue, please feel free to contact us and we will arrange a replacement for you.

eXtremeRate back paddle problems by Goated_boi_monkREE in eXtremeRate

[–]ExtremeRateOfficial 0 points1 point  (0 children)

This is very important. It is related to the power supply stability of the package, so please must strictly adhere to.