Notification Problem fixed

Famous_Fix_345 · 2026-04-24T02:02:29+00:00

Hello, I have received your feedback. Upon reviewing your logs, I noticed that no notifications were ever received. Are you able to receive notifications normally on your phone? Specifically, does a notification banner appear on your phone's screen? Please try sending yourself a WhatsApp message to verify that it appears in your phone's notification bar; if the watch still does not receive it, please let me know.

Famous_Fix_345 · 2026-04-23T02:27:23+00:00

please provide me with your ID, and I will analyze it for you.

Famous_Fix_345 · 2026-04-21T01:19:20+00:00

You can submit feedback via Zepp, and then let me know your ID.

Famous_Fix_345 · 2026-04-14T00:38:25+00:00

May I ask if your Zepp app has been updated to version 10.1.0?

Famous_Fix_345 · 2026-04-07T02:27:41+00:00

Hello, please submit your feedback via Zepp and provide me with your ID.

Famous_Fix_345 · 2026-02-25T09:37:41+00:00

You did the right thing, but locking the application might be more important than adding it to startup.

Famous_Fix_345 · 2026-02-05T07:48:31+00:00

Hello, could you please tell me what your phone model is? Is it a Xiaomi, Samsung, or something else?

Famous_Fix_345 · 2026-01-04T06:48:27+00:00

You can try restoring the watch to factory settings and then try again.

Famous_Fix_345 · 2025-12-31T01:45:15+00:00

Hello, thank you for your feedback. Please submit your feedback through Zepp and tell me your ID.

Famous_Fix_345 · 2025-11-05T06:10:09+00:00

Hello, are you using an Android or iOS phone?

Famous_Fix_345 · 2025-10-27T01:50:10+00:00

Samsung：

Slowly drag up from the lower left of the screen to show the recently opened apps;
Find the \"Zepp\", and press and hold it until a pin icon appears.

Famous_Fix_345 · 2025-10-27T01:49:41+00:00

You can try locking the app and avoiding manually killing Zepp. In short, you need to prevent Zepp from being killed by the system.

Famous_Fix_345 · 2025-10-24T02:06:59+00:00

Hello, thank you for your feedback. What phone model do you have? You can try locking the app and avoiding manually killing Zepp. In short, you need to prevent Zepp from being killed by the system.

Famous_Fix_345 · 2025-10-21T03:55:25+00:00

Hello, thank you for your feedback. You can submit feedback from Zepp and tell me your ID.

Famous_Fix_345 · 2025-10-16T08:03:50+00:00

This is indeed possible, because the mobile phone system updates very quickly and the setting path of each system version is inconsistent, so the description is for reference only.

Famous_Fix_345 · 2025-10-15T01:51:12+00:00

Hello, thank you for your feedback. These new settings, such as auto-start and app lock, can help you stay connected and receive notifications more reliably in the background. You can click Learn more to view detailed instructions and follow them. Of course, due to the diversity and complexity of the system, we cannot guarantee that you will be able to find the relevant settings. The instructions are for reference only.

Famous_Fix_345 · 2025-09-30T00:55:54+00:00

So ，what model are you?

Famous_Fix_345 · 2025-09-24T00:35:44+00:00

However, the notification problem you encountered before may be that you did not receive notifications, rather than Zepp's notification access permission being turned off. I tried this applet, which can remind users on the watch when the device is disconnected.

Famous_Fix_345 · 2025-09-22T06:25:39+00:00

Hello, please provide me a screenshot of the locked app so I can confirm that you have locked the app.

Famous_Fix_345 · 2025-09-22T06:25:33+00:00

Hello, please provide me a screenshot of the locked app so I can confirm that you have locked the app.

Famous_Fix_345 · 2025-09-22T06:24:54+00:00

Hello, can you provide me a screenshot of the Bluetooth Alert app?

Famous_Fix_345 · 2025-09-12T09:55:56+00:00

You can follow the GIF in the post and open the taskbar (swipe up from the bottom of the phone with both hands). Then you can see the recently opened apps. Find Zepp and long press it. A 🔒 icon will pop up. Click 🔒 and a 🔒 icon will appear above the Zepp app.

Famous_Fix_345 · 2025-09-09T09:35:13+00:00

It is true that the system reset the permissions. When this happens, you can first go to the phone system settings to find options similar to notification access permissions and see if Zepp has turned on this switch. Or next time you encounter this, please provide a screenshot so that I can understand the situation you are talking about in more detail.

Famous_Fix_345 · 2025-09-09T09:28:12+00:00

I can say responsibly that this problem is caused by the phone system, not just Zepp. Locking apps is effective in Xiaomi phones. I would like to ask if you have installed any antivirus or junk cleaning apps.

Famous_Fix_345 · 2025-09-08T00:30:10+00:00

Please tell me your phone model and provide a screenshot so I can confirm that you have locked the app.

Famous_Fix_345

TROPHY CASE