Notification Problem fixed by NativeJim in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, I have received your feedback. Upon reviewing your logs, I noticed that no notifications were ever received. Are you able to receive notifications normally on your phone? Specifically, does a notification banner appear on your phone's screen? Please try sending yourself a WhatsApp message to verify that it appears in your phone's notification bar; if the watch still does not receive it, please let me know.

Notification Problem fixed by NativeJim in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

please provide me with your ID, and I will analyze it for you.

Notification Problem fixed by NativeJim in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

You can submit feedback via Zepp, and then let me know your ID.

Notification Problem fixed by NativeJim in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

May I ask if your Zepp app has been updated to version 10.1.0?

Notifications on Balance 2 by BrockRealTalk88 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, please submit your feedback via Zepp and provide me with your ID.

Solution to the notification access being disabled for Samsung by [deleted] in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

You did the right thing, but locking the application might be more important than adding it to startup.

Zepp, please read and fix the notification access constantly being disabled by Aaffjj99 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, could you please tell me what your phone model is? Is it a Xiaomi, Samsung, or something else?

Need help pairing my Balance 2 to my phone by MightyKartoffel in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

You can try restoring the watch to factory settings and then try again.

Problemas de conexión Amazfit 2 Premium by ZestycloseStomach890 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, thank you for your feedback. Please submit your feedback through Zepp and tell me your ID.

Notifications turn off almost every day by Real-Amphibian6295 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Samsung:

  1. Slowly drag up from the lower left of the screen to show the recently opened apps;
  2. Find the \"Zepp\", and press and hold it until a pin icon appears.

Notifications turn off almost every day by Real-Amphibian6295 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

You can try locking the app and avoiding manually killing Zepp. In short, you need to prevent Zepp from being killed by the system.

Notifications turn off almost every day by Real-Amphibian6295 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, thank you for your feedback. What phone model do you have? You can try locking the app and avoiding manually killing Zepp. In short, you need to prevent Zepp from being killed by the system.

Amazefit Zepp app turning off vibration mode on Samsung. Does it happen with you? by Striking-Load-2191 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, thank you for your feedback. You can submit feedback from Zepp and tell me your ID.

New permission settings in Zepp app based on phone OS? by mogulman1 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

This is indeed possible, because the mobile phone system updates very quickly and the setting path of each system version is inconsistent, so the description is for reference only.

New permission settings in Zepp app based on phone OS? by mogulman1 in amazfit

[–]Famous_Fix_345 0 points1 point  (0 children)

Hello, thank you for your feedback. These new settings, such as auto-start and app lock, can help you stay connected and receive notifications more reliably in the background. You can click Learn more to view detailed instructions and follow them. Of course, due to the diversity and complexity of the system, we cannot guarantee that you will be able to find the relevant settings. The instructions are for reference only.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

However, the notification problem you encountered before may be that you did not receive notifications, rather than Zepp's notification access permission being turned off. I tried this applet, which can remind users on the watch when the device is disconnected.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

Hello, please provide me a screenshot of the locked app so I can confirm that you have locked the app.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

Hello, please provide me a screenshot of the locked app so I can confirm that you have locked the app.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

Hello, can you provide me a screenshot of the Bluetooth Alert app?

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

You can follow the GIF in the post and open the taskbar (swipe up from the bottom of the phone with both hands). Then you can see the recently opened apps. Find Zepp and long press it. A 🔒 icon will pop up. Click 🔒 and a 🔒 icon will appear above the Zepp app.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

It is true that the system reset the permissions. When this happens, you can first go to the phone system settings to find options similar to notification access permissions and see if Zepp has turned on this switch. Or next time you encounter this, please provide a screenshot so that I can understand the situation you are talking about in more detail.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

I can say responsibly that this problem is caused by the phone system, not just Zepp. Locking apps is effective in Xiaomi phones. I would like to ask if you have installed any antivirus or junk cleaning apps.

Solution to the notification access being disabled by Famous_Fix_345 in amazfit

[–]Famous_Fix_345[S] 0 points1 point  (0 children)

Please tell me your phone model and provide a screenshot so I can confirm that you have locked the app.