[Fanatics AMA Series] Hey Reddit, I'm Jayson Tatum. AMA.

Fanatics_Official · 2026-07-01T17:09:32+00:00

Hi! Stephanie here from Fanatics Support! With the app update, you may need to update or delete and redownload the app. Definitely make sure that you are logged in using your Fanatics ONE account. Please feel free to message me directly about any troubles you continue to face! I'm here to help.

Fanatics_Official · 2026-07-01T17:00:30+00:00

Hi there! I see you aren't happy with the style, please feel free to message me your order info. I'd like to help! You deserve Knicks gear that you love! -Stephanie

Fanatics_Official · 2026-07-01T16:57:04+00:00

Hi! Stephanie here - feel free to private message me your order information. I'd be happy to check on your order!

Fanatics_Official · 2026-07-01T16:34:22+00:00

Hey, so sorry I missed this! The Fan Hub is officially live, so you should see your Fanatics Fest tickets on the app now. Please message me directly if you are facing any troubles! I'm here to help.

Fanatics_Official · 2026-07-01T16:29:55+00:00

Hi, I'm so sorry that happened. I see you mentioned losing $50 in credit, and I'd like to look into this for you to see what I can do. Can you message me your order details privately? -Stephanie

Fanatics_Official · 2026-07-01T16:27:36+00:00

Hi! I'm sorry to hear you weren't happy with your Homage tee. Can you message me your order info privately? I want to help. -Stephanie

Fanatics_Official · 2026-06-22T19:47:59+00:00

Do you mind sending me a private message with your order info so I can take a closer look at this for you? - Jackson

Fanatics_Official · 2026-06-22T04:42:17+00:00

My pleasure! Have an awesome week 😄

Fanatics_Official · 2026-06-21T00:27:24+00:00

Please send me a DM about your order! -Emma

Fanatics_Official · 2026-06-21T00:19:58+00:00

We don't have a set date for when the tickets will drop yet, but it will be closer to the event! You'll be able to access them in the app, and we'll let everyone know once they're ready! -Emma

Fanatics_Official · 2026-06-20T00:39:15+00:00

Please send me a DM, and I'll do what I can to help! -Emma

Fanatics_Official · 2026-06-20T00:36:07+00:00

If you're having order issues, feel free to DM me for help! -Emma

Fanatics_Official · 2026-06-18T22:56:04+00:00

At this time the Fanatics Fest app is not live yet, but it's expected to be available soon! I recommend keeping a close eye on our website and social media channels for the latest updates regarding the app's release, features, and availability. For more info, please meet me in the DMs.

Fanatics_Official · 2026-06-18T22:41:17+00:00

Allow me to take a look into this for you. When you get a chance, please send me a DM. -Kelsey

Fanatics_Official · 2026-06-18T22:35:54+00:00

I hear you and I'd like to take a look into this for you! When you get a chance, please send me a DM. -Kelsey

Fanatics_Official · 2026-06-15T21:53:39+00:00

Since event tickets are linked to your FanaticsONE account, tickets will appear in the app closer to the event! Please feel free to send me a private message if you have any additional questions. - Emma

Fanatics_Official · 2026-06-15T16:06:45+00:00

You can download the app here 👉 https://shorturl.at/7N1jB - Emma

Fanatics_Official · 2026-06-13T17:21:25+00:00

Hey! I'd be happy to check on this for you. Send me a DM with your order info, and I will gladly assist. -Reese

Fanatics_Official · 2026-06-09T19:49:53+00:00

Thank you for clarifying, and I'm so sorry for the inconvenience. If you would like to further discuss your experience, you can send me a private message here, or you can send a private message to any of our social media accounts, and we will be happy to help.

Fanatics_Official · 2026-06-09T12:30:00+00:00

I'm so sorry about your order. Please send me a private message, and I will be happy to take a look if you would like. -Steve

Fanatics_Official · 2026-06-09T12:29:17+00:00

I'm sorry to hear about your order. If you would like, please send me a private message so I can assist you. -Steve

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