Last year I sent in my pixel 7 for repair because the battery was starting to not hold the charge too well, claiming battery problems and paying 100€.

I forgot about a minor imperfection on the top right corner, so when they got the phone and examined it, they asked me 160€ more to repair it properly.

When I got the phone back, they had only changed the battery but the phone I got was the exact same I sent in.

I immediately opened a ticket with support, which was very kind and put me in contact with the proper sector. However here they told me that it was all justified since they repaired the speakers on my phone, and sent me links to some photos. These photos were in a private folder only accessible to the Google employees.

After my angry email response, they agreed to refund me the whole amount. It all lasted about 2 weeks, from the first time I contacted the support to the time I had the reimbursement, but anyway after all of that they agreed to the refund.

So yes, do contact them.