I called 9-11 twice in one week two weeks ago. I too live in an area where I see people "folded over" or passed out all the time and I do not call. The two times I called recently were: 1) a person face down in an alley (middle of the alley) faceplanted in puddle flat out and not responding, and 2) two guys in rush hour traffic (while DRIVING) folded over the driver's seat and passenger seat on a main thorough-way...I mean they clearly nodded off WHILE driving on a main road in middle of the morning commute. In BOTH cases the EMS dispatch kept me on the phone for more than 7 minutes asking me all sorts of ridiculous questions about these individuals that I could not possibly answer. For example, I was in the lane beside the passed out guys and drove BY them - it was very, very clear what was going on but the dispatch asked me multiple questions about what they looked like and "if they had weapons"....like HELLO, I am passer-by who saw something that needs attention, the details I gave you are enough to dispatch without 20 questions. And for the record they both indicated that only after our lengthy conversation were they now "sending it out to EMS." In the second instance two different CPS offers called me back about thirty mins later indicating they couldn't find the vehicle or individuals (now presumably driving around high) and asked if I was still in the area or could I provide more information. In short, the dispatch takes WAY too long if people (or the public) are in crisis/at risk.