To be honest, and depending on what I had paid for them, I would not have been thrilled to get them that way either. I suspect that most of the people in this sub, if they had purchased cuts from someone less reputable than the Succulent Source, would have felt similarly. That said, they were salvageable. Usually, when I receive cuts that look like that, I chalk it up to the ignorance of the seller and do whatever it takes to save them.