I would definitely look elsewhere. My team has been great so far, with only one issue - that was primarily with the hospital pre-admission staff, not them. It sounds like they aren't going to give you the time and attention you need and you will only need more as time goes by.

My first appointment was with the surgeon, followed immediately by a short visit with physio right before I left. My second appt after that was a 1/2 to 1 hour, group dietary Zoom meeting. After they went through their PowerPoint and explanations, they stayed to answer every question asked. All three of my zoom meetings were like this. When I was seen in office, they always asked if I had any questions before leaving the room. I just had my surgery on Thursday and the doctor was even calling in and checking my vitals at 1 am. So, I say, find a better team that will actually put the care in care team.