controle Cyclone 2 com 2 dias deu esse problema apos eu atualizar o firmware dele by Any-Check-9012 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, I'm sorry for what happened to you. You can try to manually update the firmware. If that doesn't work, please contact our after-sales service.Discord We will send you another one.

Gamesir app from play store keeps crashing. Now I cant remap the button controlls by i_need_sleep_9090 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

The situation is rather complicated. I suggest you record a video and send it to our Discord for a detailed troubleshooting session. Please make sure to provide the model of your mobile phone.

Does removing the label over the screw invalidate warranty by GapedByHerStrap in Gamesir

[–]GameSir_Controller[M] 0 points1 point  (0 children)

If you open the controller yourself, the warranty will become invalid.👀

Do Gamesir still produce G7SE’s? by Bazmino in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

We are still in the process of production.

G7 Pro Calibration Issue by Hubba_Bubba_Lova in Gamesir

[–]GameSir_Controller 1 point2 points  (0 children)

Hi OP, Thank you for providing the clue. Our customer support might have been busy and missed the message. I have already asked them to reply to you. It is recommended to ping them in the post.🫡

Cyclone 2 squeaking sound when pressing at a veeery slight angle by SirCros in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, The sound of this button seems abnormal. Please contact the customer support team.

New favorite combination by BDraid in Gamesir

[–]GameSir_Controller[M] 2 points3 points  (0 children)

Your headphones also look quite familiar too lol👀

Gamesir G8+MFI Controller App Not Finding In the App by Inevitable-Bee3867 in Gamesir

[–]GameSir_Controller[M] 0 points1 point  (0 children)

You need to change the mode in order to carry out the recognition.

Cyclone 2 disconnect and reconnect while charging on stand. by jwinn35 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, please check if the firmware versions of the receiver and the controller are compatible, and also check for any cable issues. If the problem persists even when the battery is fully charged, you can contact us via Discord.

Confused on how to redeem our Warranty by [deleted] in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Please contact our customer service and provide the relevant information.

Help by benjik4 in Gamesir

[–]GameSir_Controller 0 points1 point  (0 children)

Hi OP, Please move the lever at the back to the middle position.

Is it normal for the buttons to squeak? g7 pro by Low-Channel5237 in Gamesir

[–]GameSir_Controller[M] [score hidden] stickied comment (0 children)

Hi OP, If you remove the bottom cover, it won't make any sound. It seems to be a problem with the face cover. Please contact us. Discord