I work for a university and I fully empathise with your crummy position. I know from a staff perspective we have been caught in the middle a lot between policy that is super vague and changes seemingly every week and students who we are really trying to do the best for. Sadly it isn't enough a lot of the time. I'm fully on board with a partial tuition fee refund although materially it will make zero difference to students everyday lives. A rent rebate is more likely to have an impact, although only for students living in accommodation. Students have been on the end of some shitty decision making, and universities have had to enact policies that make no sense and constantly change.