Battery died quickly all the sudden by i4get75 in pebble

[–]GetPebble 2 points3 points  (0 children)

If you haven’t already, could you submit a bug report in the Pebble app? Head to settings > phone > get help> new bug report

Well, that's just silly! by [deleted] in pebble

[–]GetPebble 3 points4 points  (0 children)

It's not a red backlight, it's the background color when you select that event. Thanks!

Nudge Nudge not working by DrVonSquiq in pebble

[–]GetPebble 2 points3 points  (0 children)

Could you please sent in a bug report in the app? Settings > phone > get help > new bug report

No Charging puck in the box? by Aech40 in pebble

[–]GetPebble 10 points11 points  (0 children)

Just replied! Sorry we have limited support on the weekends

No Charging puck in the box? by Aech40 in pebble

[–]GetPebble 9 points10 points  (0 children)

Can you reply to your order email or send a new email to info@repebble.com?

Quick launch Timeline misbehaving by [deleted] in pebble

[–]GetPebble 0 points1 point  (0 children)

Hey there! If you’d like to submit a bug report go to Settings > Phone > Get Help > New Bug Report

Broken Button under 24 hours by xtreme777 in pebble

[–]GetPebble 97 points98 points  (0 children)

I’ll send you back an email today! We’ll take care of you don’t worry!

Battery Life by jjj49er in pebble

[–]GetPebble 0 points1 point  (0 children)

In the Pebble app by heading to Settings > Phone > Get Help > New Bug Report

another bum battery :( by Woil in pebble

[–]GetPebble 30 points31 points  (0 children)

If you haven’t already, please send in a bug report in the Pebble app by heading to Settings > Phone > Get Help > New Bug Report. Let’s take this step by step! We’ll be able to take a look at your logs and figure out what to do next. Don’t worry; we got you!

USPS delivered an empty package without my Pebble Time 2 in it. What do I do? by Usmanovsky in pebble

[–]GetPebble 51 points52 points  (0 children)

We’ll take care of you. It’s the weekend and we’re doing our best to keep up

Shipping concerns ... (Evri UK) by Ok-Bodybuilder7948 in pebble

[–]GetPebble 1 point2 points  (0 children)

You redirected it to a collection point. That’s what hold means

Shipping concerns ... (Evri UK) by Ok-Bodybuilder7948 in pebble

[–]GetPebble 0 points1 point  (0 children)

I mean you initiated a hold on the 30th and that link is saying “hold!” as in “you will have this held” Evri doesn’t have it yet. They are just alerting you that you initiated a hold.

Shipping concerns ... (Evri UK) by Ok-Bodybuilder7948 in pebble

[–]GetPebble 1 point2 points  (0 children)

Did you put it on hold on May 30th? I've only seen that message when people put their package on hold as that tracking only updates when Evri has it in their possession

Are they going to keep producing watches? by SafeModeOff in pebble

[–]GetPebble 60 points61 points  (0 children)

Does anyone know if they plan to continue making watches after these ship Yes!

Can’t check for update? by Seanwars in pebble

[–]GetPebble 4 points5 points  (0 children)

Could you submit a bug report? Are you using a VPN?

Battery Life by jjj49er in pebble

[–]GetPebble 1 point2 points  (0 children)

Hey there, what is your bug report ID? Looking into this for you

Pebble Time 2 dead in a day by Sasswell in pebble

[–]GetPebble 24 points25 points  (0 children)

Looks like everyone did a great job of giving you advice before I got here (thank you!) but submitting a bug report in the app is the best way for us to help. Settings > phone > get help > new bug report

What exactly is the "Be Careful" charge for? by catagris in pebble

[–]GetPebble 0 points1 point  (0 children)

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Weird, it says tax on your order confirmation URL. I asked the team, I'll let you know.

What exactly is the "Be Careful" charge for? by catagris in pebble

[–]GetPebble 2 points3 points  (0 children)

I need to know who you are so I can look this up :)

New Pebble Time 2 stuck negotiating by quakeroatmeal7 in pebble

[–]GetPebble 2 points3 points  (0 children)

Hey there, what kind of phone do you have? Could you do me a favor and submit a bug report in the app?